Program Manager

HCL is a $11 billion leading global technology enterprise consisting of over 200,000 professionals operating from 52 countries. Founded in 1976, HCL is one of India's original IT garage start-ups. For more on HCL, please visit www.hcl.com

Role : Program Manager

Duration : Permanent Position

Work Location : Zurich, Switzerland

Program Manager

Job Description and Responsibilities

• Proven experience as a program manager including client facing program management, delivering enterprise-scale web applications, data or experience platforms
• Experience using various project delivery methodologies (Agile/Scrum, SAFe, Waterfall, and hybrid) and tailoring the approach for program success
• Experience working in globally distributed delivery model
• Self-motivation and a positive demeanor that helps you to adapt to change
• Resourcefulness and a creative approach to problem-solving to succeed in a collaborative culture
• Proven ability to operate effectively and autonomously in situations of extreme ambiguity, with only high-level direction
• Exceptional verbal and written communication skills to engage with technical and non-technical audiences
• Influencing and interpersonal skills to develop strong working relationships and build credibility/trust with team members and Senior Leadership. Strong conflict resolution and negotiation skills.
• Shown ability to understand the impact of technical changes, and to articulate high level technical solutions to address business problems.
• Maintain clear and consistent communication with all stakeholders, providing regular updates on program status, milestones, and any issues that arise.
• Develop and track key performance indicators (KPIs) to measure program success and drive continuous improvement.
• Oversee resource allocation and ensure that teams are properly equipped to meet program goals.

Skillset:

• Program Management
• Agile Delivery
• Knowledge of SAFe ART
• Knowledge in AEM
• Knowledge in Commerce

Experience Level: >15 years

Deliverables-

• Program Charter
• Overall Project Schedule
• PI Planning
• Scrum of Scrum reviews
• PI Retro
• Governance Structure
• Communication Plan
• Performance reports
• QBR