Microsoft Dynamics Consultant

Role Purpose (Job Summary)

The Software Development Specialist will be responsible for leading information architecture and delivering solutions across DMS, SharePoint, Dynamics 365, Power Platform, and .NET/Azure-based applications. The role ensures production applications are fully supported, scalable, and aligned with PHCC’s mission to transform healthcare delivery in Qatar. The incumbent will develop, test, deploy, and maintain applications while ensuring compliance, usability, and performance.

Key Accountabilities & Duties

Process Management & Coordination

• Act as the primary point of contact for supporting production applications developed on DMS, SharePoint, Dynamics 365, and Power Platform.
• Manage the complete product operations and support cycle.
• Take knowledge transfer (KT) and handover for all production applications and services in the .NET and Azure domain.

Compliance & Monitoring

• Monitor and provide alerts for all aspects of production applications.
• Oversee and execute application deployments (both automated and manual).

Requirements Gathering & Development

• Conduct requirements analysis by engaging with stakeholders and IT management.
• Design, develop, debug, test, deploy, refine, and maintain software solutions.
• Deliver customized and out-of-the-box functionality, including web parts, forms, templates, and master pages.
• Prepare and maintain supporting documentation: information architecture documents, flow diagrams, site maps, wireframes, use cases, test plans, and usability testing materials.
• Stay updated with new tools and techniques to enhance system performance.

Patient Safety Commitment

• Apply a proactive approach to patient safety by anticipating risks and mitigating them.
• Identify and report potential or actual patient safety concerns, errors, and near misses promptly.
• Comply with all patient safety-related policies, procedures, and protocols.
• Work collaboratively with managers and colleagues to understand risks, develop mitigation plans, and ensure accountability.

Other Responsibilities

• Maintain strict confidentiality of all sensitive information.
• Undertake any additional duties or responsibilities as directed by management.

Communication & Working Relationships

• Internal: Collaborates closely with Senior Programmer, Programmer, Database Technician, and Web Developer.
• External: Engages with stakeholders, IT vendors, and relevant healthcare technology partners as required.

Minimum Job Requirements

Education

• Bachelor’s degree in Information Technology or equivalent.

Certifications / Training

• Relevant certifications in software development, Microsoft technologies, or related fields.

Experience & Knowledge

• Minimum 5 years’ experience in a similar role.
• Strong background in data integration and data conversions (preferred).
• Prior experience working in healthcare or health organizations (preferred).

Skills

• Strong knowledge of DMS, SharePoint, Dynamics 365, Power Platform, .NET, and Azure.
• Excellent interpersonal skills in teamwork, facilitation, and negotiation.
• Strong written and verbal communication abilities.
• Ability to balance short-term and long-term requirements in solution delivery.