DevOps Engineer

DevOps Engineer

Location: London (Hybrid)

About Our Client

Our client SaaS Company that have built a visual decision-making platform used by complex organisations to manage roadmaps, portfolios, innovation pipelines, and risk strategies. Their software powers strategic planning across high-stakes industries such as Aerospace & Defence and High-Value Manufacturing, where clarity and control are critical.

The Role

We’re seeking a DevOps Engineer who can bridge technical excellence with customer-facing support. You’ll play a vital role in maintaining and optimising infrastructure, supporting enterprise deployments (both cloud and on-premise), and ensuring customers receive fast, reliable support.

You’ll be hands-on across Azure Cloud, SQL database management, deployments, and SSO integrations, while also assisting with internal IT support and security best practices. This is a dynamic role that combines DevOps expertise with real customer impact.

Key Responsibilities

• Provide responsive and effective customer support for enterprise clients.
• Manage and optimise SQL databases (performance checks, housekeeping, troubleshooting).
• Handle deployments across cloud and on-prem environments.
• Configure and troubleshoot SSO integrations.
• Deliver internal IT support for the client’s team.
• Contribute to security & audit readiness including penetration tests and cyber audits.

Key Requirements

• Must be eligible for UK Security Clearance.
• 5+ years’ experience managing and optimising SQL databases.
• Hands-on experience with Azure Cloud services.
• Skilled in writing PowerShell scripts.
• Knowledge of Azure DevOps (Build & Release Pipelines) is a plus.
• Strong understanding of SaaS deployment models.
• Good knowledge of Windows Server & IIS.
• Prior customer-facing support experience, ideally in B2B SaaS or enterprise IT.

What We’re Looking For

• Proactive problem-solver with strong ownership.
• Logical, clear communicator with technical and non-technical audiences.
• Detail-oriented with a focus on quality.
• Customer-first mindset with empathy and responsiveness.
• Calm and effective under pressure.
• Collaborative and keen to work cross-functionally.

Why Join Our Client?

Our client operates at the intersection of cutting-edge technology and enterprise strategy. They offer:

• Hybrid working culture (2–3 days in their London Waterloo office)
• A collaborative, agile team environment
• The chance to solve meaningful, high-impact problems
• Exposure to cybersecurity and enterprise infrastructure best practices
• An inclusive workplace that values diversity and innovation