Product Manager - Online Solutions

See yourself in the team

Business Bank (BB) offers a wide range of services and solutions to our small to medium enterprise customers and our regional and agribusiness customers. We also take care of our personal and institutional online trading customers and our premium personal Private Banking customers. Everyday Business Banking (EBB) is a centre of excellence for innovation, development and capability within the Group. We develop transformative technology and products of innovation.

Payment Acceptance supports our customers to operate and grow their business, through the provision of innovative payment solutions that help them better engage with their customers and suppliers.

The eCommerce Product Team is accountable for the development and optimisation of online acquiring solutions to deliver payment products and services to our customers where the cardholder is not present. We prioritise our customers above all else, relentlessly improving their experience and solving their unmet needs.

Do work that matters

We are seeking 2 x Product Managers on a 12-months secondment/Max Term Contract within the eCommerce Complex Squad working on our Core Product offering. We are open to the candidates being based out of Sydney or Melbourne.

Key responsibilities include but are not limited to

• Drive product development and enhancement of our core products, ensuring compliance with policy and customer needs
• Lead continuous improvement across product features and processes
• Monitor the competitive landscape and identify emerging product trends
• Manage cross-functional teams, including engineering, compliance, and external vendors
• Translate customer insights into actionable product requirements and roadmaps
• Align business and technical teams around shared objectives
• Oversee Level 3 terminal certification processes and terminal migration projects, prioritizing compliance and user experience
• Collaborate with government and regulatory bodies to develop compliant solutions
• Navigate complex regulatory frameworks and influence outcomes
• Lead large-scale infrastructure and legacy system migration projects using robust risk assessment and change management
• Design and launch payment products supporting multi-channel transactions, PSP integration, gateway architecture, fraud prevention, and regulatory compliance
  
  

We are looking for people who have:

• 3+ years of experience in financial services, ideally with exposure to eCommerce or payments
• Technical eCommerce or merchant acquiring knowledge
• Experience with Agile project delivery
• Strong and effective stakeholder management and influencing skills
• Confidence and experience with navigating ambiguity and ability to work flexibly through change.
• Experience working in an agile environment and enjoy collaborating with others.
• Passion to build genuine lasting relationships with stakeholders, suppliers, and customers.
• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks.
  
  

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 30/08/2025