Chief of Staff

Our Company

NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.

We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can.

The Role

As Chief of Staff, you’ll serve as a strategic partner to the CEO and senior leadership team (SLT), helping to shape priorities, drive alignment, and ensure smooth execution across the business. This role operates at the intersection of strategy, operations, and communication — giving you visibility into every function and the ability to directly influence how the company operates at scale.

You’ll lead and refine key operational projects such as strategic planning, executive meetings, performance tracking, and cross-functional initiatives. You’ll act as a force multiplier for leadership: unblocking execution, connecting dots across departments, and ensuring teams stay focused on what matters most; delivery & impact.

Success in this role requires excellent judgment, structured thinking, and strong follow-through. You should be comfortable managing high-impact projects, handling sensitive information, and stepping into a wide range of responsibilities — from board preparation to driving internal change. This is a high-trust, high-autonomy position for someone who thrives in fast-paced, high-growth environments and knows how to make things happen.

What You’ll Be Doing

• Partner with the CEO and SLT on company-wide priorities, initiatives, and decision-making
• Design and lead operating cadences: leadership meetings, OKRs, offsites, board reporting
• Drive strategic planning and execution, ensuring alignment and accountability
• Manage cross-functional projects (e.g. performance reviews, GTM initiatives, org changes)
• Prepare internal and external materials: board decks, investor updates, leadership briefs
• Own performance metrics visibility and executive reporting
• Act as a thought partner to functional leads; translate strategic goals into action plans
• Step into operational gaps and accelerate execution
• Handle confidential information and represent the leadership voice with professionalism

What You Bring

• 5–8 years of experience in strategy, operations, product, or consulting role — ideally in high-growth or fast-paced environments
• Demonstrated ability to operate at both strategic and execution levels, with experience supporting or partnering with senior leadership
• Strong analytical thinking with the ability to use data to prioritize, plan, and guide decisions
• Excellent written and verbal communication, including preparation of board-level materials
• Experience leading cross-functional initiatives and influencing teams without formal authority
• Proven judgment, adaptability, and the ability to manage sensitive topics discreetly
• Ownership mindset with a proactive approach to ambiguity and problem-solving

Bonus Points

• Worked directly with founders or C-level executives
• Familiar with OKRs, operating models, or agile business planning
• Background in fintech, SaaS, or regulated industries
• Previous experience in consulting, VC-backed startups, or investment roles

Why Work With Us

At NymCard, it’s not just about technology — it’s about people. We believe a great culture isn’t something you list on a job post, it’s something you experience every day. And that’s exactly what we’ve built here.

We focus on creating an environment where people feel supported, valued, and excited about the work they do. You’ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.

What We Offer

• Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.
• Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.
• A culture that feels good. No complicated hierarchies, no endless approvals — just candid feedback, open conversations, and a team that genuinely cares.
• Celebrating wins together. Whether it’s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.

If you’re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way — we’d love to meet you.