Deal Operations Lead – Mid-Market and Global Accounts

At WithSecure™, we protect businesses all over the world. Our SaaS solutions safeguard against modern cyber threats, and our innovative Co-security approach reflects our belief that true protection requires collaboration and shared expertise. No one can solve every cyber security problem alone. Our vision is to become Europe’s flagship in cyber security. Every day, our talented teams work to prevent cyber extortion, secure critical infrastructure, and prevent misuse of sensitive data. At WithSecure, it’s our people who make us exceptional – a diverse community that values passion, purpose, and a commitment to workplace well-being. If you’re ready to make an impact with a company that’s transforming cybersecurity, we’d love to hear from you.

Position Overview

Do you have experience in a Deal Desk or Sales Operations role in B2B SaaS? We’re looking for a strategic, detail-oriented, and commercially savvy professional to join our team as a Deal Operations Lead supporting Mid-Market and Global Accounts. This role sits at the intersection of Revenue Operations, Product, and Finance, supporting high-value deals across the world and advising our commercial decision making based on the collective insights from these deals.

You’ll play a key role in evolving our Deal Desk function into a more strategic, data-driven, and advisory-focused partner for the business.

Key Responsibilities

Strategic Deal Advisory

Partner with our commercial field teams to craft the best proposal for our highest value business opportunities, using your knowledge of B2B SaaS Sales, quantitative strengths and perspective across our global commercial operations.

RFP Process Development

Collaborate with Product and Solutions Engineering to help us build a strong, scalable RFP process, supported by AI but made world-class by our people.

Maintain & Continuously Improve Deal Operations

Handle deal approvals on a daily basis. Recommend process and policy changes to improve deal handling. Create templates and training materials to be included in Sales training in order to enable better and faster handling of large deals. Work with our Salesforce development team to drive improvements in the way we handle RFPs and large deals in Salesforce.

Deliver Insights on Pricing & Business Model Impacts

Provide insights and feedback to our business on pricing models and business strategies—past, present, and future using a combination of quantitative analysis and case studies from your work with specific deals.

Qualifications

• Experience in B2B SaaS.
• Experience working with RFPs or strategic deal processes.
• Familiarity with Salesforce and commercial operations.
• Proficiency in Power BI, or Tableau (Excel wizards willing to grow their skills in these tools also welcome!).
• Proven ability to own documentation and maintain process consistently.
  
  

Key Competencies

• Excellent communication skills in English and constructive collaboration skills– you're all-in for the success of our commercial organization, but not afraid to say no when needed.
• Strong quantitative and analytical skills.
• A passion for improving and scaling processes, especially through the use of AI.