Senior Manager / Manager (Engagement)

What The Role Is

You will play an important role in evolving the MOH, Health Regulation Group (HRG)’s anticipatory and participatory regulatory approach to ensure patient safety and welfare in Singapore’s healthcare landscape. As part of the team under the Aged & Ancillary Service Regulations & Transformation Division (AART), you will develop and implement stakeholder, partner and consumer communications and engagement initiatives to support safer use of health services & regulatory capability development (e.g., implementation of the Healthcare Services Act and Health Information Act, consumer education on safe use of telemedicine).

We are looking for suitable candidates to support the following key functions in:

• Stakeholder Engagement and Communications - supporting various functions within Health Regulation Group through strategic communication initiatives and stakeholder engagement;
• Industry Engagement and Capability Development - Leading engagement efforts and building organisational capabilities in preparation for the upcoming Health Information Act.
  
  
  

You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What You Will Be Working On

Depending on the portfolio you are assigned, you will be involved in the following key work areas of work:

• Collaborate with relevant policy teams and government agencies to translate regulatory policies to effective implementation plans;
• Develop workflows, processes, and systems for implementation of new regulations;
• Engaging stakeholders and healthcare organisations to communicate regulatory requirements, understand industry risks and review regulatory strategies.
  
  
  

What We Are Looking For

• Tertiary education, preferably in healthcare related disciplines
• Prior working experience in healthcare setting is preferred
• Prior experience in cybersecurity, data governance, National Electronic Health Record (NEHR), and/or incident management and response would be useful
• Stakeholder management in partnerships / account management would be useful
• Good analytical, written and communications skills
• Good people management, leadership and engagement skills
• Ability to work under pressure and minimal supervision.
• Ability to work independently and in a Team
• Possess high standards of professionalism, personal discipline and integrity.
• Ability to meet timelines and produce high quality work within the stipulated timelines
• Training will be provided to candidates who have a strong interest in the above job functions, but do not possess the relevant training and skills.
  
  
  

Ideal Candidate Should Also Possess The Following Key Competencies

• Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities.
• Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.
• Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
• Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose.
  
  
  

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.)