Project Manager / Scrum Master

Job Purpose:

The primary purpose of the project manager / scrum master role is to lead, oversee and ensure the successful delivery and management of single or multiple projects. The project manager / scrum master must do this within scope, to a certain quality, and within time and cost constraints. These factors may be clearly defined or may require dynamic change management to deliver business value.

Main Tasks & Accountabilities:

• Analyse project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
• Identify and schedule project deliverables, milestones, and required activities and tasks.
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline a work plan.
• Establish a work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
• Implement a project communication plan.
• Perform risk assessment and implement mitigation plans.
• Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content and “look and feel” across the organization.
• Ensure that project goals are in line with business objectives.
• Ensure that project goals are achieved.
• Assign duties and responsibilities to project personnel and define the scope of their authority.
• Direct and coordinate the activities of project personnel to ensure that projects progress on schedule and within budget.
• Review the status reports prepared by project personnel, and modify schedules or plans as required.
• Establish standards and procedures for project reporting and documentation.
• Benchmark project management performance continuously to identify the potential for improvements and increase capability in project and portfolio management.

Qualifications:

• Bachelor’s or master’s degree in computer science, information systems (or a related field), project management or general business management. Alternatively, equivalent IT experience.

Work Experience:

• 8 or more years of IT experience, with sensitivity and commitment to business problem solving.
• A minimum of three years of demonstrated competency in project management role involving the execution of multiple projects or a large project.
• Three or more years of BU or BU-facing experience, with sensitivity and commitment to business problem solving.
• Experience in leading a team.
• Experience and ability in using “soft skills” or “people skills”.

Knowledge & Skills:

• Ability to lead and motivate others.
• Ability to empathize and knowledge of personality types.
• Ability to adapt to new circumstances in a changing business environment.
• Familiarity with project management methodologies (for example, that of the Project Management Institute, PRINCE2 and Agile approaches).
• Sensitivity to working in a political environment and to interacting with senior leadership.
• Knowledge of project-planning tools.
• Exceptional verbal and written communication skills.
• Expertise in setting and managing customer expectations.
• Distinctive blend of business, IT, financial and communication skills. This blend is vital because this is a highly visible position with substantial impact.
• Effective influencing and negotiating skills in an environment where this role may not directly control resources.
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
• Good understanding of current and emerging technologies, and of how other enterprises are using them to drive digital business.
• Ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time.