Associate Manager – Project Management (Post Handover)

We are looking for an experienced and motivated Associate Manager – Project Management (Post Handover) to lead the delivery and management of post-handover activities across residential, commercial, retail, and common area projects. The role focuses on ensuring seamless resolution of post-handover defects, driving customer satisfaction, and enhancing long-term asset performance.

🔑 Key Responsibilities

Post-Handover Management

• Manage all post-handover defects, including customer-reported exceptions, internal department exceptions, contractor defects during/after DLP, and latent defects.
• Lead defect resolution processes, ensuring timely action and customer satisfaction.

Project & Contract Delivery

• Oversee procurement, monitoring, and delivery of post-handover contracts.
• Manage contractors and consultants to ensure project outcomes align with quality and customer expectations.
• Administer contracts and ensure compliance with standards and statutory approvals.

Design & Risk Management

• Coordinate design input from consultants and internal departments (Facilities Management, Development, Customer Services, Asset Management).
• Identify risks and opportunities throughout project lifecycles and implement effective mitigation strategies.
• Drive innovative solutions to improve design, procurement, and delivery processes.

Financial & Reporting

• Manage project costs, including cost planning, reporting, change management, and contract closeout.
• Provide progress reports and updates to senior management.

Team Development

• Support the growth and development of junior team members, enhancing local capabilities within the department.

🎯 Qualifications & Skills

• Proven experience in project management, post-handover processes, and defect management.
• Strong background in procurement, contract administration, and cost management.
• Ability to manage contractors, consultants, and cross-functional teams effectively.
• Excellent communication, problem-solving, and risk management skills.
• Engineering, Construction Management, or related degree preferred.
• PMP or equivalent certification is a plus