Site Reliability Engineer

All About You

• Work with a global team spread across tech hubs in multiple geographies and time zones, and shift rotas for change deployment and on call support

• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Client’s in DevOps automation and best practices.

• Practice sustainable incident response and blameless postmortems.

• Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize mean time to recover

Qualifications

• BS/BE degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.

• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

• Ability to help debug and optimize code and automate routine tasks.

• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.

• Experience in one or more of the following is preferred: Java, splunk, linux, postgres, oracle, kafka, cloud

• We need team members with an appetite for change and pushing the boundaries of what can be done with automation.

• Experience with algorithms, data structures, scripting, pipeline management, and software design is a plus.

• Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, XLR and Chef is a plus.