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Ajman University

Temporary Employee Relations Coordinator

Ajman University
United Arab Emirates · Part-time · Mid-Senior
Job Description

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Act as the first point of contact for general HR inquiries, providing accurate information and directing employees to appropriate resources.
  • Support the implementation of employee relations processes by helping document concerns, routing issues for resolution, and tracking outcomes.
  • Maintain records of employee requests and escalate complex matters to senior HR staff as needed.
  • Assist in the collection, verification, and entry of payroll data and non-recurring transactions (e.g., bonuses, allowances).
  • Ensure accurate tracking of attendance, leaves, and time-off data, and update related systems accordingly.
  • Maintain and update employee records in HR databases and filing systems in accordance with policy.
  • Coordinate the submission and follow-up of employee service requests, such as extended leaves, salary advances, and benefits claims.
  • Provide administrative support for the health insurance process, including tracking issues and coordinating with the insurance provider.
  • Assist in the planning and execution of employee engagement activities and well-being programs.
  • Coordinate offboarding logistics, including issuing standard documentation and assisting with exit interviews.
  • Generate standard HR reports and summaries for internal use and escalate insights to management when required.
  • Help prepare communication materials such as HR announcements, email notices, and updates to the HR portal.
  • Support the implementation of updated HR processes and help ensure compliance with relevant procedures.
  • Assist in gathering documentation or data for policy benchmarking, audits, or vendor reviews.
  • Perform other administrative duties as assigned by the Manager, HR Operations.

Qualifications & Experience

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum of 2–3 years of relevant experience in HR operations or employee services.
  • Experience in a higher education or similar institutional environment is preferred.
  • Residence Visa Status: Under Family Sponsorship/ Golden Visa

Knowledge & Skills

  • Strong communication skills in English (written and spoken); Arabic is a plus.
  • Familiarity with UAE labor law and basic HR policies.
  • Working knowledge of HR systems; experience with ERP systems (e.g., SAP, ORACLE) is desirable.
  • Proficient in Microsoft Office applications, especially Excel.
  • Strong organizational and time management skills.
  • Attention to detail and ability to handle sensitive information confidentially.
  • Customer service mindset and ability to work collaboratively in a team environment.

Key Skills

Ranked by relevance

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Country Guide

United Arab Emirates

Tax-friendly regional tech hub

Posted
Sep 03, 2025
Type
Part-time
Level
Mid-Senior
Location
United Arab Emirates
Company
Ajman University

Industries

Higher Education

Categories

Human Resources

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