Chief Technology Officer

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Zinger

Zinger Sales AIZinger Support AIZinger People AIZinger Decision AI

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Procurement AI

Zinger sales AI

Zinger support AI

Zinger people AI

Zinger decision AI

Chief Technology Officer

Job Level: Leadership

Experience: 15+ Years

Job Type: Full-time, Company – Emplay Analytics Inc

No of positions: 1

Job Location: Remote (Work From Home)

Salary Range (CTC): As per Company Standards

About The Job

Emplay is looking for a Chief Technology Officer to lead the evolution of our AI agent platform, Zinger, as we scale our SaaS business across Fortune 500 enterprises.

In this high-growth phase, we need a leader who brings not only deep technical expertise in software engineering (Python, Django, scalable SaaS architecture) but also operational rigor—someone who can build and manage high-performance teams, establish robust processes, and ensure reliable delivery.

Emplay is a California-based AI company that empowers enterprises to build and deploy autonomous agents for sales, support, HR, and operations. Its flagship platform, Zinger, offers a library of pre-built, configurable agents that automate up to 60% of sales and marketing tasks, reduce support ticket volume by 70%, and accelerate order-to-cash, procure to pay, and insight to action cycles. Designed to be cloud-neutral and LLM-agnostic, Zinger enables business users to create and manage AI agents through low-code/no-code tools, including meta-agents that build other agents. Incubated by SAP and Tomorrow Street Emplay has been adopted by Fortune 500 companies seeking scalable, outcome-driven AI solutions.

Minimum Requirement

15+ years of experience in software engineering leadership (CTO, VP Eng, or senior architect roles)

Strong SaaS product expertise across self-serve platforms, user scaling, and multi-tenant architecture

Proven ability to build and scale engineering teams in scale-up environments

Deep knowledge of Python, Django, cloud services (AWS/GCP/Azure), and AI/ML pipelines

Experience balancing speed and stability across early product phases and enterprise deployments

Background working in both startup and enterprise ecosystems

Operational excellence: delivery, security, performance, support models, SLAs

Strategic thinking + hands-on capability to drive product execution

Specific Skills And Abilities

‍Software Product Company Experience - Background in developing and launching software products in dynamic company settings

Self-Serve Product Development - Experience building platforms that empower users to onboard and manage services independently

Scalability - Ability to design and implement systems that can grow with increasing user and data demands

Stability - Focus on creating robust, reliable, and resilient products

SaaS Expertise - Deep understanding of Software-as-a-Service models, architectures, and operational requirements

Customer Support - Experience in building support systems and processes that ensure customer satisfaction and retention

Self-Healing Systems - Knowledge of designing systems that can automatically detect and recover from failures

Startup & Large Company Experience - Versatility from working in both agile startup settings and structured large enterprises

Security - Implementation of security best practices across product and infrastructure

Ecosystem Integration - Ability to connect and integrate with third-party platforms and services

Python/Django Proficiency - Advanced skills in Python and Django for backend development

AI Knowledge and Application - Experience leveraging AI technologies to drive product innovation and automation

Application Process

Please submit your resume and relevant details to: [email protected]

Email subject line: Application – CTO– Emplay Inc

Please Include The Following In Your Email

• Current CTC
• Expected CTC
• Notice period
• Years of relevant experience
• Reason for job change
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