Engineering Leader

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Zinger

Zinger Sales AIZinger Support AIZinger People AIZinger Decision AI

Platform

Procurement AI

Zinger sales AI

Zinger support AI

Zinger people AI

Zinger decision AI

Engineering Leader

Job Level: Leadership

Experience: 15+ Years

Job Type: Full-time,

Company – Emplay Analytics Inc

No of positions: 1

Job Location: Remote (Work From Home)

Salary Range (CTC): As per Company Standards

About The Job

Emplay is looking for an Engineering Leader to lead the evolution of our AI agent platform, Zinger, as we scale our SaaS business across Fortune 500 enterprises.

In this high-growth phase, we need a leader who brings not only deep technical expertise in software engineering (Python, Django, scalable SaaS architecture) but also operational rigor—someone who can build and manage high-performance teams, establish robust processes, and ensure reliable delivery.

Emplay is a California-based AI company that empowers enterprises to build and deploy autonomous agents for sales, support, HR, and operations. Its flagship platform, Zinger, offers a library of pre-built, configurable agents that automate up to 60% of sales and marketing tasks, reduce support ticket volume by 70%, and accelerate order-to-cash, procure to pay, and insight to action cycles. Designed to be cloud-neutral and LLM-agnostic, Zinger enables business users to create and manage AI agents through low-code/no-code tools, including meta-agents that build other agents. Incubated by SAP and Tomorrow Street Emplay has been adopted by Fortune 500 companies seeking scalable, outcome-driven AI solutions.

Minimum Requirement

10-15 years of experience in software engineering leadership (VP, Director, Senior Manager roles) in a product company. Strong SaaS product expertise across self-serve platforms, user scaling, and multi-tenant architecture

Proven ability to build and scale engineering teams in scale-up environments

Deep knowledge of Python, Django, cloud services (AWS/GCP/Azure), and AI/ML pipelines (preferably)

Experience balancing speed and stability across early product phases and enterprise deployments

Background working in both startup and enterprise ecosystems

Operational excellence: delivery, security, performance, support models, SLAs

Strategic thinking + hands-on capability to drive product execution

Specific Skills And Abilities

‍Software Product Company Experience - Background in developing and launching software products in dynamic company settings

Self-Serve Product Development - Experience building platforms that empower users to onboard and manage services independently

Scalability - Ability to design and implement systems that can grow with increasing user and data demands

Stability - Focus on creating robust, reliable, and resilient products

SaaS Expertise - Deep understanding of Software-as-a-Service models, architectures, and operational requirements

Customer Support - Experience in building support systems and processes that ensure customer satisfaction and retention

Self-Healing Systems - Knowledge of designing systems that can automatically detect and recover from failures

Startup & Large Company Experience - Versatility from working in both agile startup settings and structured large enterprises

Security - Implementation of security best practices across product and infrastructure

Ecosystem Integration - Ability to connect and integrate with third-party platforms and services

Python/Django Proficiency - Advanced skills in Python and Django for backend development

AI Knowledge and Application - Experience leveraging AI technologies to drive product innovation and automation

Application Process

Please submit your resume and relevant details to: [email protected]

Email subject line: Application – CTO– Emplay Inc

Please Include The Following In Your Email

• Current CTC
• Expected CTC
• Notice period
• Years of relevant experience
• Reason for job change
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