Quality Assurance Analyst

About Uphold

The Web3 economy will redefine how financial value is managed and exchanged - with much of this activity shifting towards blockchain networks and digital assets.

Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.

With integrations with 27 blockchain networks and a robust trading engine connected to 30 underlying venues, the Uphold platform enables users to trade ‘Anything-to-Anything’ with competitive pricing and deep liquidity.

To date, Uphold has facilitated over 120 million transactions worth $40 billion, serving 10 million customers across 150+ countries.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

The Opportunity

Uphold is looking for a Quality Assurance Analyst to join our Engineering team. This is an incredibly exciting opportunity where you’ll get to work in a very friendly environment and be part of a well-motivated, talented and growing team. Combining latest technologies, agile way of working and the continuous striving for the best solution, here you’ll be responsible for the quality process of the Uphold products.

You will support the planning, design, and execution of system testing for a wide range of implementations, from straightforward features to more complex solutions. This includes working closely with cross-functional teams to understand requirements, identify potential risks, and validate that the system behaves as expected across different scenarios. Your role is key in ensuring that the final product not only meets quality standards, but is also reliable, fully functional, and delivers a smooth and intuitive user experience.

Primary Responsibilities

• Working with cross-functional teams to ensure quality throughout the software development lifecycle.
• Collaborating with the Engineering team, working with an agile mindset.
• Reviewing and being part of the creation of requirements, specifications and technical design documents.
• Following the product development from conception to delivery in production.
• Writing test specifications, test case scenarios and perform continuous testing.
• Performing manual testing, including the exercise of exploratory testing techniques.
• Contributing to the planning of testing activities, ensuring that the products are effective, accurate, suitable and free from defects, operational problems and errors.
• Recording defects in such a way that developers and business analysts can reproduce and understand.
• Creating logs to document testing phases and defects.
• Spotting areas for improvement to enhance the product's efficiency.
• Helping troubleshoot issues.
• Continuously contributing to grow our automation framework.
• Ensuring that the final product satisfies the product requirements and meets end-user expectations.
• Creating and improving quality assurance policies and procedures.
  
  
  

Required Qualifications

• Degree in Computer Science or a related field.
• 2+ years of relevant quality assurance and testing experience.
• Basic knowledge of test automation techniques, frameworks and tools.
• Experience in specifying and running scenarios and test cases.
• Experience in bug management tools and in reporting bugs.
• Employ exploratory testing and critical thinking.
• Review users’ problems or complaints, making any issues that are experienced by numerous users a priority.
• Bear in mind the context of the application when assessing what quality attributes to focus test efforts.
• High regard for safety standards and quality control.
• Experience working in an agile/lean environment.
• Fluent written and oral English skills.
• Excellent verbal and written communication skills.
• Meticulous attention to detail.
• Strong analytical and problem-solving skills.
• Passionate about breaking things, but also making sure we build the best products in the market.
  
  
  

Bonus If You Have

• Experience with programming languages.
• Experience with test automation techniques/tools.
  
  
  

What We Offer

• Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.
• Competitive Compensation: Stock options, performance bonuses, and comprehensive benefits on top of a competitive salary.
• Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.
• Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.
• Development Opportunities: Access training and mentorship programs.
• Flexibility: Enjoy options to work from home, other locations, or adjust your hours.
• Inclusive Environment: Value and respect diverse perspectives.
  
  
  

Benefits

• Annual bonus program based on individual, team and company performance.
• Home office stipend for a productive setup.
• Generous PTO, healthcare, and employee assistance programs.
• Engaging events and celebrations.
• Well-stocked office kitchen with a foodie culture.
  
  
  

Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!

Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.