ITOM, Lead Solution Consultant

Are you ready to lead IT Operations innovation in the region?

OpenText is looking for an experienced ITOM Lead Solution Consultant to join our high-performing Sales Engineering team in Qatar. You'll be at the forefront of shaping how our enterprise clients manage observability, automation, and service management — from demo to delivery.

This is your opportunity to work with a best-in-class ITOM portfolio, engage C-level stakeholders, and influence digital transformation across public and enterprise sectors.

What You’ll Be Doing:

• Act as the technical lead in the sales cycle for ITOM and OSM solutions (Operations Bridge, SMAX, NOM, HCMX, etc.)
• Design and showcase tailored solution demos, PoCs, and value propositions
• Collaborate with product, marketing, and sales teams to shape GTM strategy
• Lead ESM and AIOps conversations using ITIL and IT4IT methodologies
• Influence account growth through your deep understanding of IT operations and observability

What You Bring:

• 10+ years of technical / consultative selling experience in IT operations or service management
• Strong understanding of observability, AIOps, automation, and infrastructure monitoring tools
• Experience with OpenText ITOM, HPE/Micro Focus tools, ServiceNow, or similar platforms
• Excellent communication skills — capable of influencing technical and executive stakeholders
• Certifications in ITIL (mandatory) and knowledge of IT4IT (a plus)

About OpenText

OpenText is a global leader in Enterprise Information Management (EIM), powering and securing the mission-critical content, systems, and processes of over 100,000 customers in 120+ countries. Our AI-first, future-driven, human-centered approach makes us a powerhouse in transforming IT and business operations.

Ready to take the lead?

If you’re passionate about helping organizations modernize their IT operations and want to work with a global leader, we want to hear from you.