Tata Consultancy Services
Software Engineer
Tata Consultancy ServicesSingapore5 days ago
ContractEngineering

Job Description:


Role: ServiceNow Operational Resiliency Expert

Location: Singapore

Experience: 9+ Years


Expert in Operational Risk and Custom Module Development


Required Skills and Experience:

Overall 9+ years of proven experience in the operational risk domain, ideally within financial services, technology, or regulated industries.


  • Strong hands-on experience with ServiceNow, specifically the Operational Resiliency module.
  • Demonstrated ability to customize ServiceNow modules and develop new features using scripting (JavaScript, Glide API), UI policies, business rules, and workflows.
  • Solid understanding of operational resiliency principles, regulatory requirements, and industry best practices.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities and projects in a dynamic environment.
  • Experience with ServiceNow integrations and data management is a plus.
  • ServiceNow certifications (e.g., Certified Application Developer, Implementation Specialist) are highly desirable.

Key Skills

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