Zaelab
Project Manager - E-commerce
ZaelabCanada20 hours ago
Full-timeRemote FriendlyProject Management
The Project Management team is responsible for project delivery and overall customer success.

Our Delivery team manages agile projects to deliver an e-commerce systems integration. Project Management focuses on delivering every project on time and within scope while exceeding client expectations.

Your Responsibilities

  • Lead e-commerce projects using Agile / Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs
  • Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed
  • Primary point of contact for client stakeholders, executives, and internal team members
  • Maintain the tools and documentation required for Zaelab's implementation projects
  • Report project performance using appropriate tools and techniques
  • Successfully manage the relationship with the client and team members
  • Collaborate within Project Management team to continuously improve our solutions and processes
  • Strive to understand the technology systems and e-commerce industry that Zaelab supports

Your Success will be measured by

  • Your ability to drive financial performance through project profitability, budget discipline, efficient team utilization
  • Your ability to build strong relationships through strong communication skills
  • Your ability to breakdown complex technical topics into clear concepts
  • Your understanding of the technical roadmap
  • Your ability to adapt to change based on feedback and project dependencies
  • Your ability to create data driven status reports, using metrics to monitor project progress

Requirements

  • Bachelor's degree or Master's degree are preferable
  • 10+ years' experience as a Project Manager for e-commerce projects
  • Experience with any of the following: ServiceNow, CPQ, Shopify, BigCommerce or any other e-commerce solutions
  • 2+ years' experience as a with a Consulting / Professional Services company
  • Experience working with Agile / Waterfall methodologies
  • Experience working with multinational teams from USA, Eastern Europe, India
  • Experience leading teams using Agile Scrum practices
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Leadership skills and proven ability to own a project from start to finish
  • Excellent client-facing skills
  • Excellent analytical skills and experience with creating JIRA dashboards, AIO or Tableau experience preferred
  • Strong familiarity with project management so ware tools, methodologies, and best practices, Jira experience preferred
  • Solid organizational skills including attention to detail and multi-tasking
  • Interest in the technology space and willing to stay up to date on new technologies and best practices
  • Ability to work independently along a fast-paced team
  • This is a remote role with occasional travel (10-15% travel)
  • Impeccable professional references

Benefits

  • Unlimited Vacation/PTO
  • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
  • Fully remote and distributed teams
  • Paid Parental Leave
  • Ongoing training and education opportunities
  • 0% Bureaucracy Culture - Focus is on responsibilities, not title

Key Skills

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