About Freya

Freya (YC S25) is building the world’s most advanced AI call center. Our platform powers human-like, intelligent conversations for enterprises across the United States, Europe, and Turkey.

We recently raised $3.5M(YC & Rebel Fund) in funding and are developing proprietary on-premise AI models designed for secure, enterprise-grade voice infrastructure. Freya’s technology combines speech recognition, natural language understanding, and real-time voice interaction to deliver next-generation customer communication experiences.

We’re a fast-moving, high-performing team — and we’re looking for exceptional people who thrive in an environment where everyone pushes the limits toward a shared mission.

About the Role

We’re seeking a Software Engineer (Forward Deployed Engineer) who will work directly with our customers to ensure successful deployment and integration of Freya’s systems in Turkey.

This role blends technical expertise, customer interaction, and problem-solving, bridging the gap between engineering and customer success.

Responsibilities

• Collaborate directly with customers to understand their needs and design tailored solutions,
• Manage end-to-end system setup, integration, and deployment processes,
• Provide ongoing technical support, troubleshooting, and performance optimization,
• Communicate customer feedback to the product team to guide product improvements,

Required Technologies

• Docker, Python, TypeScript, Next.js

Nice to Have / Will Learn

• LiveKit, WebSockets / WebRTC, DevOps practices, TanStack

What We’re Looking For

• Excellent communication and client interaction skills
• Solution-oriented mindset, with the ability to translate customer needs into technical action
• Strong collaboration skills with cross-functional teams (Product, Engineering, Customer Success)
• Passion for hands-on deployment, ownership, and continuous learning

What We Offer

• USD-based compensation
• Work with a globally curious and fast-paced team