Network Support Manager

Job Title: Enterprise Network Support Manager

Salary: £60,000 – £80,000 + Bonus - Dependent on experience

Location: Central London / Hybrid

About the Company

Dynamic Search Solutions is partnering with an innovative and fast-growing technology business that’s making waves in the IT and Network Services space. Following continued success and expansion, they’re seeking an experienced Enterprise Network Support Manager to lead a high-performing engineering team and drive excellence across their network operations.

Based in a modern, collaborative Central London office (with flexible hybrid options), this role offers the opportunity to shape the future of the network team and play a pivotal part in mentoring and developing the next generation of engineers.

The Role

As Enterprise Network Support Manager, you’ll be responsible for leading a team of 4–8 engineers, including apprentices, to deliver robust, proactive network management and continuous service improvement.

You’ll oversee both the support and build functions — ensuring stability, reliability, and innovation across the company’s infrastructure.

Key Responsibilities:

• Lead, mentor, and develop a team of Network Engineers (ranging from CCNA to CCIE levels).
• Manage and optimise network and server infrastructure to ensure top-tier performance.
• Oversee documentation, scheduling, and change management processes.
• Handle senior escalations and manage the resolution of complex incidents.
• Ensure SLAs, policies, and procedures are met and maintained.
• Collaborate closely with the build team to support network growth and development.
• Foster a proactive, learning-driven environment for apprentices and junior engineers.

About You

You’re a confident, technically skilled leader with a strong foundation in Cisco enterprise technologies and a passion for guiding others. You thrive in dynamic environments, balance hands-on technical insight with strong people management, and are motivated by creating structure, efficiency, and team growth.

Essential Skills & Experience:

• Proven experience managing or leading a network engineering team.
• Solid understanding of Cisco enterprise networking - LAN, Wireless, Security, Software Defined technologies
• Strong communication and stakeholder management skills — able to bridge the gap between technical and non-technical teams.
• Experience in network performance monitoring, incident resolution, and service improvement.
• A passion for mentoring, developing, and empowering engineers at all levels.

Who This Role Suits

This role is ideal for:

• A Network Operations Manager passionate about service excellence and leadership.
• A Enterprise Network Team Leader
• A Senior Network Engineer with experience in mentorship and technical leadership