NOC Engineer

Short Company Description

With an experience of over 28 years, E-INFRA Group comprises 5 Romanian companies, active in the field of energy, constructions, and telecommunications infrastructure.

E-INFRA holding includes: Electrogrup, EPC contractor for complex projects in critical infrastructure for energy and renewable energy, construction and telecom projects, Nova Power and Gas active in energy production, energy and gas supply, natural gas distribution and energy and gas trading, Netcity Telecom, a company that develops and operates the metropolitan fiber optic infrastructure in Bucharest, Direct One, the operator of the largest neutral long distance fiber optic network with national coverage, maintenance services and telecom projects and WESEE, offering full installation and maintenance services for wind parks.

The main goal of the E-INFRA Group is to enhance the quality of life for individuals by providing modern cutting-edge infrastructure that supports a better future.

Requirements

Studii superioare tehnice, profil de telecomunicatii sau calculatoare

Cunostinte avansate de limba engleza

Cunostinte solide de MS Office (Word, Excel, Power Point, MS Project)

Experienta in operarea si administrarea serviciilor de comunicatii electronice bazate pe tehnologii FO, TCP/IP, IP/MPLS si transmisiuni de date

Cunostinte de baza in domeniul retelelor de telecomunicatii (nivel CCNA1 & CCNA2) cunostinte de baza in domeniul transmisiunilor de date prin fibra optica si DWDM

Abilitati excelente de organizare, prioritizare si relationare cu echipele si clientii

Responsibilities

Asigura suport tehnic Level 1 & Level 2 pentru reteaua si serviciile companiei

Preia, investigheaza, trateaza si rezolva problemele / evenimentele din reteaua de fibra optica, reteaua DWDM si reteaua IP prin intermediul sistemului de ticketing si a aplicatiilor interne

Monitorizeaza sistemele, identifica alarmele, izoleaza si remediaza in cel mai scurt timp defectele aparute in retea

Comunica cu departamentele interne, cu furnizorii, partenerii si clientii companiei pentru rezolvarea problemelor tehnice

Intocmeste rapoarte operationale si rapoarte de peformanta

Instaleaza si configureaza hardware/software a echipamentelor de retea precum si operarea si intretinerea acestora - in limita responsabilitatilor acordate

Cunoaste arhitectura retelei si designul solutiilor complexe

Colaboreaza cu toate grupurile interne si acorda suport tehnic atunci cand este necesar

Preia apelurile din CallCenter si le gestioneaza conform procedurilor interne