Specialist - Technical Support

Communication
Internal Communication:
Manager - Technical Support
IT Pillar or BU company level
Security Manager
Communication Department
Purpose:
To advise the Manager - Technical Support on the progress of all work under his/her control
To collect business requirement for shared applications
To ensure all security activities comply with corporate policies and procedures
To ensure all the interface comply with company standards and branding.
External Communication:
External IT Service Providers
Purpose:
To provide support in the design, testing and evaluation of applications.
Occupational Health & Safety and Environment
Accountability:
Are accountable for their acts and omissions.
Responsibility:
To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.
Authority:
To stop work if they think the work is unsafe.