Operations Analyst

Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: to enrich lives by bridging the world, and our identity and service mindset stems from our iconic brand’s Nordic heritage. Our values – Commitment to care, Working Together, Simplicity and Courage – guide us in everything we do.

We are looking for an

OPERATIONS ANALYST

to join Finnair’s Ground Operations. In this role, you will be responsible for translating operational demand, processes, issues and phenomena into data insights and analysis within Ground Operations. You will be the focal point of how we translate operational needs to data and how we leverage the data in our decision-making and development efforts. This is an exciting opportunity to be a part of the Finnair team!

Your Main Responsibilities Will Include

• Maintaining production planning data and analysis needed to secure safe and efficient ground handling operations at all Finnair destinations.
• Ensuring Ground Operations unit has sufficient data insights in use to optimize, develop and follow-up ground operations performance.
• Establishing and maintaining ground operations analytics practices with relevant stakeholders.
  
  

To Excel In This Role, You Would Have

• Good communication skills, especially in discussing how to utilize data with a layperson.
• Process-driven mindset, proven ability of translating operations need into numbers and communicating the results to an audience with limited analytical knowledge.
• Advanced skills in data analysis and data gathering.
• Expertise in business intelligence tools (preferably PowerBI), strong Excel skills.
• Basic database understanding, sufficient SQL knowledge to create data queries in Data Build Tool.
• Basic understanding of operational demand calculations or resource planning.
• Strong self-leadership.
• Appropriate degree of education (business or industrial management), bachelor’s or master’s degree in business analytics, business management or similar.
• Good English language skills, both spoken and written.
  
  

Additionally, The Following Qualifications Are Considered An Advantage

• Experience of data-driven process development methodologies such as six sigma or process mining .
• Experience with other Microsoft Power Platform tools (Power Automate, PowerApps, Copilot Studio).
• Experience of using supply chain planning software such as Quintiq.
  
  

Working at Finnair: 

We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop.

We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi (sport, culture, wellbeing or commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs.  

Are you ready for the challenge and want to join our team? Submit your application with your CV, cover letter and salary expectation as soon as possible, but no later than Sunday, 16 November 2025. We may start interviewing the potential candidates already during the application period.

Please note that the hiring process includes a pre-employment security clearance and a drug test.

About

In case you have any questions about the role, please contact Teemu Halttula (Manager, Business Development) either via email at [email protected] or by phone +358 40 5855564 on the specified hours stated below:

• Friday, 7 November between 10-11am (EEST)
• Thursday, 13 November between 2-3pm (EEST)
  
  

Please note that we do not process applications submitted via email.

Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, to bring together multiple views to foster our business success.  According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self.