Mac Support Engineer

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: 𝐌𝐚𝐜 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Dublin

𝐎𝐧𝐬𝐢𝐭𝐞 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧

𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐬: 𝐄𝐧𝐠𝐥𝐢𝐬𝐡

𝐑𝐨𝐥𝐞 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

𝐌𝐚𝐧𝐝𝐚𝐭𝐨𝐫𝐲 𝐒𝐤𝐢𝐥𝐥𝐬- 𝐎𝐧𝐬𝐢𝐭𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞; 𝐆𝐨𝐨𝐝 𝐌𝐀𝐂 𝐬𝐤𝐢𝐥𝐥𝐬; 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐢𝐧𝐭𝐞𝐫𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐬𝐤𝐢𝐥𝐥𝐬.

· Experience collaborating with various teams in a service-oriented customer-success environment.

· Experience supporting various OS in an enterprise environment including: MacOS (primary), Windows 10 (secondary), iOS, and Android.

· Experience supporting various hardware in an enterprise environment including: Apple Laptop (primary), Dell / HP Laptop (secondary), desktops (Apple and HP), corporate-owned mobile devices (IOS/Android), and standard peripherals.

· Experience supporting and troubleshooting L1 Active Directory related issues.