We Are

YouTrip is a Southeast Asian financial technology company dedicated to creating the next-generation of digital financial services for consumers and businesses. In 2018, we launched the region's first and leading multi-currency payment app. 

With our consumer and corporate products, YouTrip and YouBiz, we empower users with the most affordable and convenient financial innovations. YouTrip is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa.

YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider's 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

We are seeking an experienced Product Manager who will be reporting into our Director of Product Management. You will be defining, planning, and executing the product strategy and roadmap. As a Product Manager, you will grow the YouTrip product, actively improving the product experience and expanding its functionality and value to our users in collaboration with cross-functional teams. You should have a strong background in customer-centric product development, and you should be expected to define success metrics and constantly measure the impact of our work.

You will:

• Drive the creation and alignment of the product roadmap for the Australia market, leveraging deep understanding of local customer needs, market trends, competitor landscape, and cultural nuances
• Define and track metrics related to product success and the performance of new features in Australia
• Prepare clear requirements for compelling product launches, factoring in legal, compliance, and financial requirements, and translate these into clear PRDs
• Manage complex integrations, including working with external parties/vendors, to ensure clear scoping and timely delivery
• Communicate requirements effectively with engineering and other stakeholders (both written and verbal)
• Coordinate successful launches of new features in the Australia market, including go-to-market planning, customer communications/FAQs, financial reconciliation needs, and release planning (with de-risking or alpha/beta tests as needed)
• Exercise sound judgment when defining the scope of each project, balancing local stakeholder needs, customer requirements, and business trade-offs.
  Perform other related duties as may be assigned from time to time

• 2-5 years of outstanding and relevant product management experience, with a proven track record of delivering business outcomes and moving key metrics
• Strong collaboration skills with the ability to drive alignment across cross-functional teams and external stakeholders
• Ability to clearly articulate options and trade-offs, demonstrating strong product judgment in recommendations
• A customer-first mindset, with the ability to design and deliver products that provide a delightful, seamless experience tailored to the Australian market
• Experience building workflows/processes that help scale the business while ensuring both optimal market impact and customer satisfaction
• Experience working on consumer mobile applications is preferred
• Experience launching products in new or international markets is a plus
• Background in Australia (ideally having studied, lived or worked there), with strong cultural understanding and customer empathy, is a plus