Purpose and Summary:

• The assist keeping bank’s LAN/WAN Infrastructure and online platforms up, running, and secure as per the guidelines and timelines set by the bank.

Key Deliverables:

• Maintain the networks infrastructure for the bank services as per the guidelines and timelines set by the bank.
• Configure networks to support the level of security required within the agreed SLAs
• Responsible for administering and managing Web Application Firewalls (WAF), Proxy servers, Load Balancers (LB), and Network Firewalls, including configuration, policy enforcement, performance tuning, and ongoing maintenance.
• Liaise with all departments and branches in networks related installation, maintenance, and security.
• Assist line manager in the preparation and maintenance of section’s related documentations.
• Oversee the operational technical development of the section as well as getting involved in the development of section’s policies, processes, and procedures.
• Work along with Infrastructure, Architecture, and delivery teams to ensure networks are fully functional and secure.
• Participate in improving the operational technical standard and competencies with the team.
• Provide a call support to the networks and 24/7 teams as and when required.
• Assist and support the implementation of all service management processes including, Change Processes, Service Level Agreement and to ensure all are according to bank’s strategic objectives.
• Adhere to the best practices, especially in Capacity management, Resiliency, Networks patching and upgrading.
• Ensure all activities are carries out based on bank’s policies, processes, and procedures.
• Participate in Networks related initiatives and projects as assigned or other duties as assigned by line manager.
• Ensue all related activities are in accordance with bank’s policies, procedures, and standards.
• Participate in other related initiatives and projects as assigned or other duties as assigned by management.

Skills/Knowledge:

• Managing change in demanding environment.
• Result Orientation
• Teamwork skills.
• Coordination skills.
• Effective communication skills
• Strong command in English and Arabic language
• Product development and management.

Experience:

• 5 to 7 years of experience in Networks technology.

Business Understanding:

• Experience in design, delivery, operations of networks and connectivity services
• Manage the critical LAN/WANs
• Delivering experience in large scale network change programs.

Knowledge of bank’s policies, processes, and procedures