Hays
Operations Business Systems Analyst - Airport Operations
HaysUnited Arab Emirates2 days ago
ContractAnalyst

Job Purpose:

Lead the implementation, integration, and operational management of airport systems across terminal, airfield, and baggage operations. Ensure seamless, efficient, and technology-driven operations while driving digital transformation and AI adoption.


Key Responsibilities:

  • System Implementation & Integration: Design and deploy systems for terminal (check-in, boarding), airfield (AODB, RMS), and baggage (BHS, BRS).
  • Operational Excellence: Maintain 24/7 system reliability, SOPs, and incident response protocols.
  • Digital Transformation: Introduce AI/ML, automation, and predictive analytics for smarter decision-making.
  • Stakeholder Management: Coordinate with internal teams, vendors, and regulatory bodies.


Qualifications & Experience:

  • Education: Bachelor’s in Engineering, IT, or Aviation Management (Master’s preferred).
  • Experience: 7–10 years in aviation systems; 5+ years in system implementation and integration.
  • Industry: Aviation / Airport Operations.


Must-Have Skills:

✅ Strong knowledge of airport systems (CUTE/CUPPS, AODB, RMS, BHS, BRS).

✅ Expertise in AI/ML adoption and digital transformation.

Project management and vendor coordination experience.

✅ Familiarity with IATA/ICAO standards and ITIL frameworks.

✅ Excellent analytical, problem-solving, and communication skills.

Key Skills

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