Automation & Observability Architect
ChevronArgentina6 days ago
Full-timeEngineering, Information Technology
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Responsibilities for this position may include but are not limited to
- Architect observability frameworks: define instrumentation standards for metrics, logs, and traces; design dashboards and alerting strategies aligned to business KPIs and user experience.
- Set reliability architecture: establish SLIs/SLOs/error budgets as part of system design; embed resilience patterns and failure-mode analysis into solutions.
- Design automation pipelines: architect CI/CD workflows (Azure DevOps) for multi-environment deployments; enforce security and compliance gates.
- Integrate ITSM and telemetry: define patterns for ServiceNow integration (incident/change automation, CMDB enrichment) and ensure observability data flows into operational workflows.
- Govern compliance telemetry: incorporate SolarWinds NCM outputs and device health into architectural blueprints for network and system compliance.
- Lead vendor and stakeholder engagement: drive technical design sessions, evaluate third-party solutions, and ensure interoperability with enterprise platforms.
- Publish architecture artifacts: create high-level and detailed design documents, reference architectures, and data-flow diagrams; maintain architectural decision records.
- Mentor and enable teams: guide engineers on best practices for automation, observability, and reliability; support knowledge transfer across global teams.
- Influence technology strategy: contribute to roadmap planning, tool selection, and standards for observability and automation platforms.
- 5+ years in software/platform engineering with at least 3+ years in architecture or technical leadership roles.
- Proven expertise in observability design (metrics/logs/traces), dashboarding, and alerting strategies for complex systems.
- Strong experience architecting CI/CD pipelines (Azure DevOps or equivalent) and enforcing governance for secure deployments.
- Deep understanding of SRE principles—SLIs/SLOs, error budgets—and ability to embed them in system architecture.
- Hands-on knowledge of ServiceNow ITSM and integration patterns for automation and CMDB enrichment.
- Proficiency in scripting (PowerShell, Python) for automation and orchestration.
- Excellent communication and stakeholder management skills; ability to present architectural decisions to technical and business audiences.
- Exposure to OT/PCN environments and associated security/compliance constraints.
- Experience integrating SolarWinds NCM compliance telemetry into architectural frameworks.
- Familiarity with ServiceNow CMDB/service mapping, IntegrationHub, and automation workflows.
- Certifications such as ITIL 4, ServiceNow Architect or CIS, Azure Solutions Architect, or SRE Foundation.
- Background in designing observability solutions using modern frameworks (e.g., OpenTelemetry) and event correlation platforms.
Key Skills
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