Engineering Manager

About Medserv:

Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.

Purpose of Role:

This is a new opportunity to join our IT Department as an Engineering Manager, where you’ll lead a talented development team and play a key role in delivering high-quality software solutions. This position is central to bridging Product (what/why) and Engineering (how/who), ensuring alignment between vision and execution while driving technical excellence and team growth.

Our technology stack is built for scalability and performance. On the backend, we primarily use PHP (including Laravel) and MySQL, running in a Linux-based environment. For the frontend, we work with vanilla JavaScript, Vue.js, and React, while our mobile applications are developed using React Native

Role Overview:

As the Engineering Manager, you will lead and mentor a team of 3 developers, fostering a culture of collaboration, innovation, and continuous improvement. You’ll be responsible for ensuring technical quality and consistency across all deliverables while partnering closely with Product teams to translate strategic goals into actionable engineering plans. In addition, you will support the career development and progression of team members and champion best practices in software development, architecture, and quality assurance.

Key Responsibilities:

People Management

• Line manager for all developers.
• Run 1:1s, coaching, mentoring, and career development.
• Handle performance reviews, goal-setting, and promotions.
• Build a healthy engineering culture (collaboration, knowledge sharing, continuous learning).

Delivery & Process

• Own delivery commitments in partnership with the Product Owner.
• Ensure agile ceremonies run smoothly.
• Monitor team velocity, capacity, and blockers.
• Coordinate cross-domain work (e.g., Billing + Client Systems overlap).

Technical Leadership

• Enforce coding standards, design principles, and architecture consistency.
• Run technical design reviews.
• Ensure DevOps/CI/CD pipelines are used effectively.
• Partner with QA Lead to embed testing into development.

Hiring & Team Growth

• Own recruitment process for developers.
• Identify skill gaps and training needs.
• Onboard new engineers effectively.

Stakeholder Alignment

• Work with CTO on tech strategy and architectural direction.
• Work with Product Owner to balance roadmap vs tech debt.
• Communicate progress, risks, and issues to leadership.

KPIs / Success Measures

• Team engagement & retention (developer satisfaction).
• Delivery predictability (meeting sprint/release commitments).
• Code quality metrics (defect rates, code review coverage, test coverage).
• Career progression (promotions, skills growth).
• Stakeholder satisfaction (POs, CTO, business partners).

Skills & Experience:

• Proven experience leading a team.
• Senior IT engineering background.
• Solid grasp of software engineering practices, agile, and architecture.
• Stakeholder management experience.
• Excellent communication and relationship building skills.

Compensation and Benefits

• Salary circa €95,000 - €105,000
• This is a hybrid role based from our Dublin Office with occasional business travel
• Private Medical
• Life Assurance
• Gym membership
• Maternity and Paternity leave
• Holiday Plus Scheme to purchase additional leave
• Dedicated EAP
• Pension contribution
• Professional development opportunities
• Regular sports and social events
• Healthy food with comfortable on-site recreational facilities
• Access to tax incentive schemes i.e. commuter schemes and bike to work
• Maternity and Paternity leave (T&C's apply)
• Workcation options