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Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. TÜV SÜD offers a wide range of testing & product certification, inspection, auditing & system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
NDT TECHNICIAN
Job Summary
We are seeking a Second-Level Network Engineer to succeed Jaffir. The role will be split into two positions to provide fallback support, minimize single-point dependency and build good 2nd Level Network Support Team.
YOUR TASKS
Networking
- Fortinet FortiGate : Firewall configuration, security policies, VPN (IPsec/SSL), DoS protection, DMZ segmentation.
- Cisco Networking: VLANs, Trunking, EtherChannel, Static & Dynamic routing (EIGRP/OSPF), HSRP.
- Network Access Control: Cisco ISE (Dot1x, MAB), endpoint authentication, NAC troubleshooting.
- Cisco Catalyst & Wireless: Cisco Catalyst switches, Cisco/Aeronet Wireless Controllers, SSID–VLAN mapping, wireless troubleshooting.
- Network Security
- Client Security: Windows Defender ATP.
- Network Protection: Web filtering, Antivirus, IPS/IDS, DNS filtering.
- Layer 2 Security: DHCP Snooping, ARP protection, port security concepts.
- VPN & Remote Access
- VPN Technologies: IPsec VPN, SSL VPN.
- Architectures: Understanding of Hub-and-Spoke, DM-VPN, FlexVPN (added advantage).
- Cloud Security: Zscaler ZIA/ZPA – user onboarding and troubleshooting.
- Server & Backup Management
- Servers: Dell Servers, RAID configuration, hardware lifecycle management.
- Windows Server: Active Directory, Group Policies, DNS, DHCP, Failover concepts, windows server patch management.
- Virtualization: Hyper-V – VM deployment, virtual networking, troubleshooting.
- Storage: Synology NAS, WD NAS devices.
- Backup Solutions: Commvault, Acronis.
- Monitoring & Tools
- Wireshark: Packet capture and analysis.
- PRTG: SNMP sensors, alerts, network and system monitoring.
- Telephony & Email
- Avaya IP Telephony: Configuration, User and extension management, call routing, troubleshooting.
- Exchange Email: Troubleshooting, mail flow issues, understanding of common email threats.
- Cloud Technologies – Azure
- Azure Storage Accounts, Virtual Machines, Azure AD.
- Azure Cost Management.
- Containers.
- Azure VPN Gateways, Load Balancers, VNETs.
- Client Support
- End-user troubleshooting: internet connectivity, Outlook issues, hardware & software support.
- Understanding of common endpoint threats and mitigation steps.
- Windows Server patching and workstation patching best practices.
- Networking Devices Used in Environment
- FortiGate Firewalls
- SonicWall Firewalls
- Dell Servers
- Cisco Catalyst Switches
- Cisco Catalyst Controller and AP’s
- Cisco Wireless Controllers (Aeronet)
- Windows Defender ATP
- PRTG Monitoring
- Cisco ISE
- Wireshark
- ZKTeco and Ingress Biometric
- Bachelor's / Master's degree in Computer, Networking or relevant field
- 8+ years of experience in networking.
- Strong team player with the ability to collaborate effectively with colleagues across different countries and time zones.
- Experience mentoring junior team members and supporting their technical growth.
- Skilled in handling project implementations and managing tasks with minimal downtime.
- Ability to work efficiently under pressure and deliver results within tight timelines.
- Experience supporting VIP users with high-priority issues and ensuring smooth operations.
- Willing to assist with Level 1 support tasks when required to ensure overall team success.
Competitive compensation package.
Paid vacation and leave benefits.
Additional Information
- Don’t meet every single requirement? No problem – if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
Work Area: Digital, IT, IT Security & Safety
Country/Region: United Arab Emirates
Job Location: Dubai
Working Model : Onsite
Employment Type: Full time / regular
Company: TUV SUD ME Abu Dhabi
Org Unit Code: IT
Requisition ID: 2537
Key Skills
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