NSI Luxembourg PSF
NSI - International IT Services Specialist - FR/EN
NSI Luxembourg PSFLuxembourg8 hours ago
Full-timeInformation Technology
Job Description

To reinforce our teams, we are looking for an International IT Services Specilist speaking french and english.

Your Main Responsibilities

  • Provide support for Microsoft technologies: Windows 11, Office 365, Teams
  • Manage Mobile Device Management for iOS and Android
  • Assist in managing and maintaining network infrastructure under Level 3 supervision and perform 2nd-level troubleshooting
  • Maintain and update the network and system CMDB (NetBox)
  • Manage and maintain systems infrastructure in collaboration with the Systems Team (ESX)
  • Manage and maintain the printing infrastructure
  • Install and configure laptops, desktops, servers, switches, and perform patching work
  • Troubleshoot and replace laptops, desktops, and components
  • Support Citrix environments (XenApp, XenDesktop)
  • Maintain and update software and hardware inventory
  • Assist in budget preparation, manage contracts, and negotiate with local vendors
  • Oversee contractor installations and maintenance during office moves, shutdown and opening operations
  • Advise users on hardware and software usage
  • Provide support to the bank’s Independent Asset Managers in the region
  • Create, update, and maintain documentation and internal wiki
  • Participate in implementation and deployment of group projects
  • Contribute to the Business Continuity Plan and act as a point of contact during BCP invocation

Job requirements

Your Profile

  • You have at least 5 years of experience in a similar position
  • Diploma: Degree in Computer Science, Engineering or relevant field
  • Fluent in french and english
  • Technical Skills:
    • Excellent command in installing, maintaining and troubleshooting computers running Windows 11
    • Excellent command of Office 365, Teams
    • Excellent command of Apple and Android mobile devices
    • Strong knowledge of the OSI model and Enterprise Network Infrastructure
    • Knowledge in Project Management of IT Infrastructure Projects
    • Relevant certification from advantage (MS-700, CCNA, ITIL…)
  • Soft Skills:
    • Willingness to continuously learn and high interest in new technologies
    • High readiness to get things done
    • Very good organization skills and ability to work independently and to be a great team player
    • Strong service orientation and excellent communication skills
If at the end of the recruitment process your application is successful, you will be asked for a criminal record.

What Is Offered 🤝

  • Take the opportunity to join our "NSI family", where human values remain at the heart of our priorities
  • Permanent contract
  • Training courses
  • Dynamic and innovative environment
  • Be in the position to open your career perspectives
  • Competitive salary package

If you do not receive any answer within around 20 days, you should consider that we cannot proceed with your application.

#NSILuxembourgPSF

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