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- Provide advanced support for applications built using C# .NET, diagnosing and resolving complex technical issues.
- Manage and troubleshoot IIS configurations, deployments, application pools, and related web hosting components.
- Work with MSSQL databases, performing queries, optimisation, troubleshooting, and routine maintenance.
- Support and enhance CI/CD pipelines to ensure smooth, automated deployment processes.
- Monitor application performance using Dynatrace, analyse logs, and drive improvements to system stability.
- Support cloud-hosted solutions on Microsoft Azure, including infrastructure components and services.
- Provide assistance with React-based front-end components where required.
- Maintain high-quality documentation covering system configurations, troubleshooting steps, and support procedures.
- Collaborate with engineering and product teams to ensure timely resolution of incidents and effective root cause analysis.
6+ Years experience in C# .NET and application troubleshooting.
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