Product Director - Payment & Banking

• Liquidity and Settlement: Expert understanding of Treasury Product; specifically how to structure banking partnerships to ensure zero, or near-zero, downtime liquidity for mass user pay-outs and instant trading activities
• High-Acceptance Rate Focus: Demonstrated ability to significantly increase transaction acceptance rates across credit card, debit card, and bank transfer pay-ins by optimizing processor relationships, fraud rules, and regulatory compliance checks
• Strategic Bank Partnership: Leading commercial negotiations and technical integrations for direct bank relationships (not just white-label partners) to secure preferential rates, dedicated service levels, and custom solutions required by trading businesses
• Payment Orchestration & Routing: Experience in designing the logic for a dynamic routing engine that instantly selects the best rail based on user segment, jurisdiction, currency, speed requirement, and risk profile
• Institutional On-Ramp: Experience in scalable fiat payment solutions tailored for institutional clients (e.g., dedicated segregated bank accounts, high-value wire processing, bulk pay-out APIs)
• Key Success Metrics: 1) Time-to-Fund/Time-to-Withdrawal (reducing latency), 2) Pay-in acceptance rates (driving higher funding success) and 3) Cost-per-Transaction (optimizing margins)
  

• Minimum of 10+ years of product leadership focused on building and optimizing cross-border payment infrastructure
• Less experience candidates can be considered as Principal/Lead. 
• Proven experience in selecting and integrating payment rails based on transaction speed (T+0 vs. T+1) to meet the needs of instant trading
• Good aptitude for understanding technical APIs and translating them to how they impact user stories is preferred
• A data-informed work style, viewed through a compassionate lens of the user
• A passion for building delightful customer-facing products and experiences
• Strong work ethic and willingness to go the extra mile to meet tight delivery timelines and goals where necessary
• Ability to manage C-level stakeholders and clearly articulate prioritization decisions and considerations
• Demonstrated leadership, taking ownership and producing results
• The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
• Bring humility to your work and how you work with others
  

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