Senior Network Engineer | £50,000 - £60,000 | 90% Remote (London) | MSP

Are you a seasoned network professional who thrives in fast-paced environments and loves solving complex technical challenges? Our client is looking for a Senior Network Engineer to play a pivotal role in supporting and evolving our customers' network environments.

In this position, you’ll be the go-to expert for troubleshooting, designing, and improving network infrastructure. You’ll work closely with a highly skilled technical team, take ownership of critical issues, and contribute to delivering a first-class service experience.

What You’ll Do

Customer & Incident Management

• Take full ownership of technical issues, ensuring they’re triaged, resolved, and communicated effectively.
• Deliver timely, high-quality support that meets or exceeds service expectations.
• Champion best practices in incident/ticket handling and customer communication.

Network Engineering & Architecture

• Serve as a subject matter expert across one or more networking domains.
• Maintain deep knowledge of multi-vendor environments (e.g., Cisco, Fortinet, Juniper).
• Analyse, troubleshoot, and optimise network infrastructure across physical, virtual, and cloud-connected environments.
• Lead the design and implementation of network solutions for project and improvement initiatives.

Systems, Tooling & Automation

• Work confidently across multiple operating systems relevant to network operations.
• Manage software and firmware updates across network devices.
• Develop scripts or processes that automate tasks and enhance operational efficiency.
• Pursue relevant professional certifications as part of continuous development.

Security & Resilience

• Identify potential risks and vulnerabilities, ensuring proactive protection across customer environments.
• Work with tools and processes that harden infrastructure and strengthen security posture.

Governance, Change & Documentation

• Contribute to structured change control processes and implement changes safely.
• Maintain accurate asset and support documentation.
• Support ongoing improvement of operational processes, standards, and systems.

Who You Are

You’re a technically strong, proactive engineer who enjoys both problem-solving and forward thinking. You bring:

• Strong leadership qualities, with the ability to mentor others.
• Clear, confident communication skills.
• A methodical and analytical approach to troubleshooting.
• A collaborative attitude, balanced with the ability to work independently.
• A mindset centred on continuous improvement and staying ahead of emerging technologies.
• Responsibility, ownership, and a commitment to seeing tasks through to completion.
• An innovative streak—someone who questions the norm and strives for better solutions.

Please apply now for immediate consideration.