Job Summary

We’re looking for a Business Analyst to support our team in Qatar. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.

Key Responsibilities:

• Work closely with business users, product owners, and stakeholders to understand the current airline/airways processes and gather detailed requirements.
• Analyze business needs, identify gaps, and propose process improvements or system enhancements.
• Prepare, draft, and review BRDs, FRDs, user stories, and acceptance criteria.
• Conduct requirement workshops, interviews, and walkthrough sessions with cross-functional teams.
• Translate business needs into functional and non-functional requirements with precision.
• Onboard and brief the development team on requirements to ensure accurate implementation with no gaps.
• Collaborate with QA and business teams to prepare use cases, test scenarios, and UAT test cases.
• Support business users during User Acceptance Testing (UAT) and ensure requirements are met.
• Participate actively in Agile ceremonies including Sprint Planning, Daily Standups, Sprint Review, and Retrospectives.
• Perform impact analysis for change requests and ensure smooth change management.
• Maintain updated documentation throughout the project lifecycle.

Technical & Domain Skills

• Strong experience as a Business Analyst in the Airways/Airline domain (e.g., reservations, operations, cargo, loyalty, departure control, revenue management).
• Good analytical and process mapping skills.
• Hands-on experience in Agile/Scrum methodology.
• Ability to create user stories, process flows, use case diagrams, and functional specifications.
• Familiarity with industry-standard BA tools (JIRA, Confluence, MS Visio, etc.).

About CLPS RiDiK

• RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.