Medical Insurance Advisor

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📍 Operating in 32 countries | 5,500+ Employees

🌐 www.net2source.com | 📧 [email protected] |

Job Title: Individual Health Insurance Advisor / Medical insurance advisor

Location: Dubai, UAE

Salary: AED 5K-

Type: Full time

Experience Required: 2–3 years

Industry: Insurance / Insurance broker

Key Responsibilities

Inbound Lead Conversion

• Handle inbound health insurance inquiries generated through online platforms, digital campaigns, and referrals.

• Conduct consultative discussions to assess customer needs and recommend suitable health insurance plans compliant with DoH, DHA, and MOH regulations. • Present accurate and transparent quotations, ensuring clients fully understand coverage options, benefits, and exclusions.

• Achieve and exceed monthly and quarterly new business targets through high quality lead conversion.

• Maintain professionalism, empathy, and solution-oriented communication throughout the sales cycle.

Customer Experience & Relationship Management

• Provide a premium advisory experience from initial inquiry to policy activation.

• Ensure all interactions are clear, compliant, and customer-centric.

• Deliver post-sale support, confirming policy details, documentation accuracy, and activation completion.

• Build strong relationships with new clients to enhance retention and future cross-sale opportunities.

Compliance & Operational Excellence

• Ensure full adherence to Central Bank of UAE and Health Authority compliance standards.

• Accurately record all leads, quotations, and client communications within the CRM system.

• Coordinate with underwriting and operations teams to ensure efficient policy processing and issue resolution.

• Follow internal quality and data protection standards at all times.

Education & Experience

• Bachelor’s degree from a reputed university (mandatory).

• Minimum 2–3 years of proven success in health insurance sales, specifically in managing and converting inbound leads within the UAE market.

• Demonstrated achievement of sales targets and strong performance consistency.

• Good understanding of UAE health insurance regulations and policy frameworks.

Technical & Soft Skills

• Excellent English communication skills (verbal and written); additional languages are an advantage.

• Strong consultative selling, negotiation, and closing skills.

• Proficiency with CRM systems, quotation tools, and digital communication platforms.

• Highly organized, detail-oriented, and able to manage multiple client interactions efficiently.

• Self-motivated and target-driven, with strong follow-up discipline and time management.

🔻 About Net2Source Inc.

Net2Source offers global staffing solutions and enterprise-scale recruitment support.

🏆 Recognized by INC 5000 & SIA

🌍 Global offices: UAE | USA | India | UK | Singapore | Canada | ANZ

🌈 We support inclusive hiring practices in accordance with UAE labor law.

🔗 www.net2source.com/careers | 📧 [email protected]