Learning Coordinator, AU Operations L&D

Description

Join Our Mission to Build World-Class Learning Experiences

Are you passionate about developing talent and driving operational excellence through innovative training? Amazon Logistics is seeking an exceptional Learning Coordinator with hands-on execution to transform how we onboard and develop our delivery workforce.

As a Learning Coordinator, you'll be at the heart of our mission to train and support our teams to deliver excellence every day. This isn't just about conducting training sessions—it's about building a culture of continuous learning, establishing best-in-class training experiences, and using data-driven insights to drive measurable improvements in safety, quality, and productivity. You'll collaborate closely across teams, partnering with operations leaders, peer coordinators, and cross-functional teams to deploy and optimise learning programs that directly impact our ability to exceed customer expectations.

Key job responsibilities

• Facilitate in-station training classes as needed
• Adapt your approach to different learning styles, taking a hands-on approach to show what great looks like
• Monitor adherence to standard work and provide real-time feedback to associates
• Lead learning and operational audits, staying connected to operations through regular participation in process paths
• Build trusted partnerships with teams to coordinate training events based on site and regional needs
• Collaborate with the wider Delivery Services Learning Team on regional projects and best practice sharing
• Serve as the go-to resource for training-related questions across your site
• Escalate barriers effectively to the Learning Manager or appropriate escalation point
• Ensure learning experience areas are organised, prepared, and ready to support all training activities
• Facilitate certified job and compliance training, including badge creation, data entry, and retrains
  
  

Basic Qualifications

• Experience with planning, performance metrics, and process improvement
• Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design
• Knowledge of learning management systems (LMS) and platforms
• 1+ years of technical work with computer systems and technology components, or 2+ years of Amazon experience
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
• Skilled in data analysis and visualisation
  
  

Preferred Qualifications

• Experience in logistics
• Experience with data analysis
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience analyzing data and creating reports for leadership
  
  

Acknowledgement Of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Commercial Services Pty Ltd

Job ID: A3130312