DevOps Engineer - Telecom (OSS)

DevOps Engineer – Telecom OSS Specialists - Docker, Kubernetes, CI/CD, GitHub, Jenkins, or Ansible, Python, Bash, or Shell scripting, TM Forum (SID, eTOM, ODA)

Location: Helsinki, or remote Finland

Experience: 6+ Years

We are seeking experienced DevOps Engineers with deep expertise in Telecom Operations Support Systems (OSS). You will be responsible for designing, configuring, and supporting mission-critical systems across Service Assurance, Fulfillment, Inventory, and Data Mediation. Whether your expertise lies in workflow orchestration, network discovery, or fault management, we have a track that matches your skills.

We are hiring specialists across the following four areas;

Track 1: Service Fulfilment & Activation (SAMI / Camunda)

• Core Skills: SAMI, PowerBuilder 12 (DataWindows, PBLs), Camunda (BPMN 2.0/DMN), and Tuxedo (C).
• Focus: Configure activation workflows (PON/FTTx, IP VPNs), order decomposition, and rollback logic.
• Integration: Sync with Order Management and Inventory systems (Ericsson Adaptive Inventory/Granite).

Track 2: Service Assurance & Fault Management (MyCom NetExpert / EXFO)

• Core Skills: MyCom NetExpert, EXFO Context, and alarm enrichment rules.
• Focus: Design root-cause workflows (RCA), topology-aware fault correlation, and service impact modeling for NOC/SOC transformation.
• Data: Expertise in data ingestion/normalization from NMS/EMS systems.

Track 3: Inventory Management (Ericsson Adaptive Inventory / Granite)

• Core Skills: Ericsson Adaptive Inventory (EAI), Ericsson Granite, Java, and JavaScript.
• Focus: Design Resource & Service Models (RSM/SSM), manage network discovery, and implement topology mapping.
• Databases: Proficiency in Oracle and PostgreSQL for inventory persistence.

Track 4: Data Mediation & Telemetry (Elastic Stack / Kafka)

• Core Skills: Elasticsearch, Logstash, Kibana (ELK), Kafka/RabbitMQ, and RDF/SPARQL.
• Focus: Build event-driven pipelines, design real-time SLA indices, and enable linked data interoperability.

Core DevOps & Engineering Requirements

Across all roles, the successful candidate must possess:

• Containerization: Hands-on experience with Docker and Kubernetes.
• CI/CD: Proficiency in GitHub, Jenkins, or Ansible.
• Scripting: Strong skills in Python, Bash, or Shell scripting.
• Standards: Knowledge of TM Forum (SID, eTOM, ODA) and API standards (TMF640/641).
• Support: Ability to provide L2/L3 support, triage incidents, and deliver hotfixes.

Preferred Qualifications

• Deep knowledge of networking protocols: MPLS, BGP, OSPF, and SDN.
• Experience with Cloud Platforms: AWS, Azure, or GCP.
• Relevant Certifications: CKA, AWS Certified DevOps Engineer, or TM Forum certifications.