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Scrum Master - CSM Tools with Optimizely
Location: London, UK (Hybrid – 3 days onsite)
Our company is looking for a Scrum Master with CSM Optimizely Experience to join our team in London. This hybrid role combines onsite collaboration with remote flexibility, giving you the best of both worlds.
Key Responsibilities:
- Manage and optimise customer success tools to improve client experience
- Collaborate with cross-functional teams to implement CSM strategies
- Analyse data to provide actionable insights for customer engagement
- Support process improvements and adoption of CSM tools
Requirements:
- Experience with Customer Success Management tools
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work on-site 3 days per week in London
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