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Job Purpose
We are looking for a Software Engineer – Operations Support who will be responsible for application support, issue investigation, and minor development/enhancements across web and mobile platforms. The role requires strong troubleshooting skills, hands-on SQL Server experience, and working knowledge of full-stack development.
Key Responsibilities
We are looking for a Software Engineer – Operations Support who will be responsible for application support, issue investigation, and minor development/enhancements across web and mobile platforms. The role requires strong troubleshooting skills, hands-on SQL Server experience, and working knowledge of full-stack development.
Key Responsibilities
- Provide L2/L3 application support for production systems across web and mobile applications
- Investigate, analyze, and resolve incidents, service requests, and defects within defined SLAs
- Perform root cause analysis (RCA) and provide permanent fixes where applicable
- Work closely with business, QA, and development teams to resolve operational issues
- Execute minor enhancements, bug fixes, and configuration changes in existing applications
- Write and optimize SQL Server queries, stored procedures, and scripts for data analysis and fixes
- Monitor application health, logs, jobs, and integrations
- Support deployments, hotfixes, and post-release validations
- Prepare operational documentation, SOPs, and incident reports
- Proficiency in frontend technologies: HTML5, CSS3, JavaScript, and modern frontend frameworks (React, Angular, Vue.js).
- Strong backend development skills in at least one programming language (Node.js, Python, Ruby, Java, or PHP).
- Experience with backend frameworks (e.g., Express.js, Django, Ruby on Rails, Spring Boot, Laravel) and databases (relational and NoSQL).
- Solid understanding of RESTful and GraphQL API design principles.
- Version control using Git.
- Problem-solving ability and self-driven learning.
- Strong communication and collaboration skills.
- Mentoring and leadership skills.
Key Skills
Ranked by relevance
sql server
server
ruby
sql
ruby on rails
data analysis
spring boot
javascript
angular
graphql
laravel
python
django
react
html5
java
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- Posted
- Dec 27, 2025
- Type
- Contract
- Level
- Entry
- Location
- Dubai
- Company
- Dicetek LLC
Industries
IT Services
IT Consulting
Categories
Engineering
Information Technology
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3 roles aligned with this opportunity
View Job Details
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2026-05-26
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2026-05-16
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DevOps Engineer
2026-05-27
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