Network Support Engineer

About the Role

We are looking for a skilled Network Engineer to support, maintain, and improve enterprise network infrastructure. This role is ideal for a hands-on professional with solid experience in network operations, troubleshooting, and security, capable of supporting business-critical connectivity.

You will work closely with IT, infrastructure, and security teams to ensure network availability, performance, and reliability.

Key Responsibilities

• Install, configure, and maintain network infrastructure (LAN, WAN, WLAN)
• Monitor network performance and troubleshoot connectivity issues
• Support routing, switching, and firewall configurations
• Manage and maintain network security and access controls
• Support VPNs, remote access, and site-to-site connectivity
• Perform network upgrades, patching, and maintenance
• Maintain network documentation, diagrams, and asset records
• Provide escalation support for network-related incidents

Required Skills & Experience

• Minimum 2+ years of experience in a Network Engineer or Network Support role
• Strong hands-on experience with:
• Routing & switching (TCP/IP, VLANs, STP)
• LAN / WAN technologies
• Wireless networking
• Experience troubleshooting:
• Network outages
• Performance and latency issues
• Connectivity and access problems
• Familiarity with:
• Firewalls and network security concepts
• VPN technologies (IPSec, SSL VPN)
• Strong problem-solving and communication skills

Preferred / Advantageous Skills

• Experience with enterprise networking vendors (Cisco, Fortinet, Palo Alto, Juniper, etc.)
• Exposure to cloud networking (Azure / AWS – advantage)
• Understanding of network monitoring tools
• Experience working in enterprise or MSP environments

Education & Certifications

• Degree or diploma in IT, Networking, or a related field (preferred)
• Relevant certifications (advantage):
• CCNA / CCNP
• CompTIA Network+
• Vendor-specific networking certifications

What We Offer

• Opportunity to work with modern network technologies
• Exposure to enterprise and cloud networking environments
• Clear career progression to Senior Network Engineer roles
• Competitive salary and benefits
• In-house training and continuous professional development opportunities

Right to Work

Visa sponsorship is not available. Candidates must have the right to work in the UK.