Application Specialist
MPower PlusFinland2 days ago
ContractInformation Technology
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Job Role - Application Specialist for Telecom OSS Data Mediation
Job Location - Helsinki, Uusimaa, Finland
Job Type - Contract/Freelancer
Key Job Responsibilities:
- Monitor Netwiser and Zabbix services; triage incidents and resolve application-level issues.
- Ensure accurate collection and processing of call traffic volumes, quality metrics, and trend data for national and international routes.
- Maintain and enhance PHP-based components for mediation, reporting, and UI customization.
- Support integration with OSS/BSS systems for Service Assurance workflows and reporting.
- Generate reports for SLA compliance, traffic trends, and QoS metrics.
Experience & Skills Requirements:
- Hands-on experience with CGI Netwiser for traffic and QoS monitoring.
- Strong PHP scripting skills for mediation and UI customization.
- Familiarity with Zabbix for infrastructure monitoring and alerting.
- Knowledge of ITIL processes and telecom OSS Service Assurance workflows.
- Understanding of fixed network technologies and call traffic metrics.
- Proficiency in Linux/Unix environments and troubleshooting.
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