We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,400+, and has 60 offices in 20 countries within key global markets.

Our challenge

We are seeking an experienced Program Manager to lead and oversee complex, global initiatives across business units and will be responsible for ensuring seamless delivery, providing expert guidance, and driving cross-project coordination to meet strategic objectives.

The Role – Program Manager

Responsibilities:

• Program Governance & Steering: Lead program governance activities including steering committee updates, risk mitigation, change control, and decision-making. Maintain proactive communication across all phases of the program.
• Delivery Assurance & Consulting: Offer expert guidance on program delivery, conducting health checks, developing business cases, assessing financial impacts, scoping projects, and managing risks.
• Cross-Project Coordination: Manage overlapping work streams, critical milestones, interdependencies, scope changes, and implementation planning to ensure cohesive program execution.
• Stakeholder Collaboration: Partner with cybersecurity, HR, IT operations, and business stakeholders to ensure infrastructure enhancements and initiatives are aligned and integrated effectively.
• Communication & Reporting: Establish formal and informal communication channels to provide consistent progress updates to management, steering committees, project boards, and other stakeholders.
• Team Leadership & Development: Oversee multiple project managers, providing mentorship, direction, and accountability to ensure project goals are met and best practices are followed.
• Process Improvement: Lead initiatives to optimize program and project management processes for better efficiency and effectiveness.

Requirements:

• Strong organizational, written, and verbal communication skills.
• Ability to resolve conflicts, manage issues proactively, and adapt to diverse teams.
• Demonstrated leadership and stakeholder management abilities across various organizational levels.
• Solid understanding of project management methodologies (Agile, Waterfall, etc.) and technical acumen.
• Experience managing large, multi-year programs with complex scope and dependencies.

Preferred, but not required:

• PMP or PRINCE2 certification.
• Experience within the insurance or financial services industries.
• Familiarity with infrastructure projects and IT Service Management (ITSM) frameworks.

We offer:

• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Synclusive’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.