Emerson
Technical Support Engineer
EmersonQatar18 hours ago
Full-timeRemote FriendlyInformation Technology
Job Summary

JOB DESCRIPTION

With the largest team of technology experts around the world, Emerson is your partner for flow measurement solutions. From consultation to solution to optimization and beyond, they're dedicated to helping you find the right flow technology for your application and business needs.

Emerson’s Regional Service Center in Doha, Qatar, provides rapid calibration, verification, and repair services for all types of flow meters. The facility supports customers across Qatar and the wider Middle East & Africa region, ensuring measurement accuracy, operational reliability, and fast turnaround times.

Job Description

We are looking for an experienced Calibration Engineer to support the Measurement Solutions business. If your next career goal is to join a highly motivated team of individuals who share knowledge and experience within the Measurement Solutions Group, then you must be ready to take on some new and riveting challenges this team can offer!

Job Responsibilities

  • Calibration & Technical Execution
  • Perform calibration of flow measurement equipment (e.g., Coriolis, Ultrasonic, Turbine) in accordance with international standards and Emerson internal procedures.
  • Conduct functional inspections and performance verification to ensure meters meet manufacturer and customer specifications.
  • Diagnose, repair, and upgrade flow meters and transmitters following Emerson’s approved service procedures and quality standards.
  • Documentation & Quality Assurance
  • Prepare, review, and update calibration procedures, work instructions, and calibration reports in line with ISO/IEC 17025 and Emerson Quality Management System (QMS) requirements.
  • Generate calibration certificates with full traceability and measurement uncertainty statements.
  • Maintain calibration records, reference standard logs, and equipment maintenance schedules.
  • Participate in internal and external ISO/IEC 17025 and QMS audits, supporting continuous compliance and improvement.
  • Continuous Improvement & Technical Support
  • Identify and implement process improvements to enhance calibration accuracy, efficiency, and turnaround time.
  • Lead and support corrective actions related to nonconformities or quality issues in the calibration process.
  • Manage service requests and RMA cases using the Depot Repair Module and ensure timely closure of customer issues.
  • Support training of junior technicians and contribute to the technical development of the calibration team.
  • Safety, Ethics & Compliance
  • Adhere to Emerson’s Safety and Ethics Policies at all times, taking proactive measures to prevent incidents and unsafe conditions.
  • Promote a culture of integrity, accountability, and continuous improvement across all calibration activities.

Basic Qualifications

  • Bachelor’s Degree or Diploma in Instrumentation Engineering / Electronics / Mechanical Engineering or related field.
  • 5-7 years hands-on experience in the field instrumentation/field calibration/ flow metering system industry.
  • Previous experience working in a Flow Calibration Lab. preferably in an ISO 17025 accredited lab.
  • Knowledge of various flow measurement principles (Electromagnetic, Ultrasonic, Coriolis, Turbine, DP).
  • Understanding of ISO/IEC 17025, uncertainty analysis, and metrology fundamentals.
  • Application knowledge and exposure to Emerson flow products.
  • Familiarity with calibration management software and data acquisition systems.

Experience

Technical Skills

Additional Information

Lateral relationships: Line Manager, Field Sales - Business Development & Regional Managers, Order Entry Team, Buying & Expedition Team, Manufacturing Plant Representatives, External Customers ( EPCs , End Users , Agents , OEMs).

KFLA Competencies

Use this section to list the KFLA competencies that have been identified for the role holder to be successful (This should be done after a card sort using the KFLA competency framework guide)

  • Customer Focus
  • Communicates Effectively
  • Interpersonal Savvy
  • Collaborates
  • Decision Quality

Health & Safety

Recognize and accept HSE Roles & Responsibilities as defined in Emerson’s Company Procedures.

**Failure to comply with Safety Management System and Health and Safety procedures will result in disciplinary procedures

Health & Safety

  • Ensure effective leadership in HSE, leading by example and setting the direction for a successful health and safety program and creating a foundation for a positive safety culture.
  • Discuss Health and Safety first or at least early on the agenda of every meeting.
  • Ensure effective management of HSSE risks and impacts. Report all hazards, incidents and Near Misses in line with the MEA Emerson HSE incident policy. Active involvement in the investigation of accidents, near misses, incidents and ill health where required.
  • Conduct all HSE training assigned to you as an employee
  • 100% utilization of the Emerson Safety App.

About Emerson

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.