Required Skills & Experience

- Strong grounding in Scrum and Kanban practices and the ability to apply them in a hybrid delivery model.

- Experience facilitating Agile ceremonies including daily stand‑ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.

- Enterprise banking/capital markets experience.

- Ability to monitor progress, track deliverables, and escalate risks or delays to the Program Manager proactively.

- Proven ability to identify and remove development-side impediments to ensure consistent delivery.

- Strong interpersonal, communication, and conflict‑management skills.

- Ability to work closely with technology leads, development managers, and line-of-business technology officers (LTOs) to support issue resolution and status updates.

Nice to Have Skills & Experience

- Experience working specifically with FX or money markets technology teams.

- Experience in large North American banks or similarly regulated financial institutions.

- Familiarity with Jira, Confluence, ServiceNow, or similar Agile and project‑tracking tools.

- Experience coordinating across vendor partners or external technology providers.

- Background in multi-team technology programs with complex dependencies.

Job Description

Insight Global is hiring an experienced Scrum Master to support the delivery of a large-scale technology initiative across the FX and Fixed Income teams for a top 5 banking client in downtown Toronto. This position focuses on driving day‑to‑day delivery, maintaining Agile discipline, and ensuring consistent execution across multiple technology workstreams.

The Scrum Master will work closely with teams in both Toronto and New York, facilitating Agile ceremonies, monitoring progress against plans, ensuring the quality of work inputs, and proactively identifying and removing development-related obstacles. While a Program Manager oversees cross-functional and leadership-level coordination, the Scrum Master is responsible for supporting the alignment with the established delivery model.

This role requires a strong foundation in Agile practices, excellent communication and relationship‑building skills, and the ability to work effectively in a fast-paced capital markets environment. The team is also in the process of building a new system and retiring an existing platform, making adaptability and fast learning essential.