HR SSC

• Process Optimization & Standardization
  
  

Conduct in-depth analysis of HR operational needs to streamline processes for social security, provident fund, onboarding/offboarding, and transfers. Develop standardized operating procedures and transition from localized to centralized shared service delivery, enhancing efficiency and consistency in HR management.

• Service Delivery & Quality Assurance
  
  

Oversee SSC operations, ensuring seamless execution of social security, provident fund administration, billing, and policy compliance. Collaborate with external social security agencies to resolve issues, implement quality audits, and refine service delivery to boost employee satisfaction.

• Data Analytics & Strategic Insights
  
  

Monitor and analyze HR data (social security, provident fund) to inform management decisions. Manage and interpret the social security and provident fund data to uncover insights that drive HR strategy refinement and innovation.

• System Implementation & Digital Transformation
  
  

Lead HR system development by assessing business requirements and designing solutions. Track project timelines to ensure on-time deployment. Stay abreast of industry trends to iteratively enhance system functionality, advancing HR service digitization.

• Team Development & Stakeholder Collaboration
  
  

Build a high-performing HR service team through targeted capability development. Establish partnerships with external entities (embassies, consular officies, immigration authorities) and coordinate with internal teams/third-party vendors to facilitate visa processing, cross-border assignments, and related matters.

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

【Our Global Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International