System Engineer

Company Description

HC Center d.o.o. is a reliable, flexible, technically-strong, and customer-oriented partner in IT technology and Cloud offerings based in Slovenia and operating in region.

We are looking for a System Engineer to strengthen our team.

Key Responsibilities

• Monitor the health, availability, and performance of infrastructure and cloud services (servers, virtual machines, databases, and networking components).
• Respond to alerts, tickets, and incidents; troubleshoot issues and take corrective actions to restore services within defined SLAs.
• Analyze monitoring alarms (including outside working hours when required) and escalate complex issues according to established procedures.
• Perform server and service administration tasks across cloud environments.
• Support implementation, configuration, and verification of infrastructure and cloud setups following approved designs and procedures.
• Assist in coordinating and executing infrastructure and cloud changes in line with change management processes.
• Utilize monitoring and logging tools to proactively identify potential issues and implement preventive measures.
• Perform testing and validation of security mechanisms, backups, and recovery procedures.
• Support incident resolution activities, including contributing to root cause analysis and preventive actions.
• Assist with cloud migrations and integrations under guidance from senior engineers.
• Apply security best practices and support compliance with internal and external standards.
• Maintain and update technical documentation, runbooks, work procedures, and troubleshooting guides.
• Proactively communicate with clients and internal stakeholders regarding incidents, changes, and service status.
• Communicates with the customers on the status of the requests, collaborates with customers on resolutions when needed
• Share knowledge with junior team members and support onboarding activities.
• Track and record all work activities accurately in ticketing, monitoring, and time-tracking systems.
• Stay informed about relevant infrastructure and cloud technologies and suggest operational improvements.

Job Requirements

• 2-3 Years of relevant experience
• Strong knowledge in: VMware (vSphere/ESXi, vCenter),NSX, Veeam
• Proven experience in virtualization, backup, and storage domains
• Production troubleshooting + working with incidents/tickets
• Knowledge of enterprise storage platforms / backup strategies
• Learning agility with exceptional drive for development
• Strong customer-facing communication (clear written updates, escalations)
• Proactive problem solver
• Team player

Mindset & Approach

We’re looking for someone who challenges the status quo.

A proactive thinker who embraces automation, AI-driven solutions, and continuous optimization.

Someone curious, innovative, and passionate about building smarter, more resilient cloud systems - and who thrives in a collaborative, fast-evolving environment.

Why you’ll love working with us

• Collaborate with a team of top regional experts who value learning, knowledge-sharing, and curiosity
• A culture that rewards initiative and innovation, where your ideas truly make an impact
• Continuous growth
• The opportunity to work on high-impact projects that shape the cloud landscape across the CEE region

If you recognize yourself in this role and are eager to join a growing team that’s reshaping the future of cloud services, we encourage you to apply.

We look forward to meeting you!

🚀 Join us and help shape the future of IT! Apply now!