IT Consultant - Technical

Technical Consultant – IT Management & Observability

We are supporting a fast-growing, globally recognised software business in the IT management space that is expanding its high-performing technical consulting team across France.
If you are passionate about technology, enjoy engaging directly with customers, and thrive in a fast-paced, consultative environment, this could be an excellent next step.

 As a Technical Consultant, you will play a key role across pre-sales, solution design, and customer success. You will work closely with customers and partners to deliver modern IT management, security, and observability solutions, acting as a trusted technical advisor to strategic accounts. This is a customer-facing role requiring regular travel across France to meet clients, partners, and prospects.

Key Responsibilities

• Deliver end-to-end pre-sales activities including discovery sessions, product demonstrations, workshops, and proof of concepts
• Act as technical advisor for strategic customers across ITSM, IT operations, security, IAM, PAM and observability use cases
• Support existing customers to ensure successful adoption, long-term value, and identify upsell/cross-sell opportunities
• Build strong relationships with customers, partners, and internal stakeholders
• Respond to RFIs and RFPs with clear technical input and solution proposals
• Deliver enablement and training sessions for partners and customers
• Work closely with engineering and product teams to stay aligned with product developments
• Support customers in aligning solutions to compliance frameworks such as GDPR, ISO27001, NIS2, DORA, ANSSI

Required Experience

• Strong technical foundation across IT Service Management, IT Operations, Digital Workplace, Security, and Observability
• Previous experience in a technical consulting, solutions engineering, pre-sales, or similar customer-facing technical role
• Hands-on experience with tools such as ServiceNow, Ivanti, Splunk, Darktrace, LogRhythm, Halo, SolarWinds or similar platforms
• Confident delivering presentations, demos, and technical workshops to both technical and non-technical audiences
• Self-motivated with strong time management and organisational skills
• Excellent written and verbal communication skills
• Fluent in French and English (mandatory)
  
  

Salary on offer is up to €70,000 per year with added benefits. Loctaed in Lille, you will be required to be at HQ at least 2 x per week.