Assistant Manager, Business Management

The opportunity: Assistant Manager, Business Management - Permanent contract

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Here in Luxembourg, you’ll help evolve and grow our wholesale banking business. Are you client-oriented? Do you have a good track record of risk management? Are you experienced in the wholesale banking industry?

If you answered yes to any of these questions, we want to hear from you!

What you will do:

The purpose of the role is to support the WCOO Luxembourg team across a range of responsibilities helping the Business to deliver its strategic and tactical goals, proactively respond to challenges in the local environment, challenge where necessary to ensure the continued viability and success of the business.

The role holder will act Business Continuity and Complaints Management champion and oversighting the business risk and controls (NFR RCAs, Issues, Internal Events, performing CMAs) for Wholesale Luxembourg.

The role holder will help for the change and remediation activities/remediation driven by HSBC Group and locally. Furthermore, the role holder will work closely with the Regional/Global Functions ensuring that their goals are aligned with the business needs and that the services delivered are of requisite value.

Principal accountabilities (but not limited to):

• Actively support the Wholesale Banking Luxembourg in the formulation and implementation of their business strategy.
• Support multiple projects and lead some streams under the WCOO pillars (CAO, Data & Analytics, Client Services, Change Management, NFRO) also support local initiatives.
• Support to prepare MIs and Executive Committee presentations and meetings.
• Lead a number of annual Regulatory submission exercises to CSSF (Complaints Report, PSD2…).
• Ensure the Business Continuity Coordinator role for GB-GPS by completing the annual BIA and BC Exercises.
• Ensure the dBIRO role for Wholesale and work on a number of topics related to Resilience and Information Security.

You should apply if you have:

• Very good knowledge and experience of working in the Wholesale Banking (GB&CMB) industry with in-depth end-to-end understanding of all Wholesale business processes.
• Strong experience in working cross-functional role. High ability to connect with cross-functional teams/work in a matrix environment, functions and individuals.
• Strong understanding and experience of the risks facing businesses and corresponding risk mitigation strategies.
• End to end Project/Change Management and delivery experience/qualifications and history of success.
• Strong written and spoken communication skills in English. Any additional language can be an asset.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security
• We’ll give you a huge range of resources that support your mental, physical and social well-being
• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

HSBC has been certified “Top Employer 2024” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Poland and Spain.

HSBC France has been certified with LinkedIn Top Employer 2024 for Finance, recognising our team in France as a great place to work within the Finance industry.

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, please send your application letter and curriculum vitae (in English) to: [email protected], and discover how diversity drives our success.

Please note that due to the volume of applications received, we will acknowledge your application only if we wish to proceed to interview. If you have not received a response within 4 weeks your application has not been successful.

Please also note that every selected candidate will have to provide us with a valid criminal record check in due time.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. For any GDPR request, please send it to:[email protected]

For further information on building your career at HSBC, please visit: www.hsbc.com/careers