CSS Project Manager

Job Description

WHO WE ARE

At Oracle Customer Success Services (CSS), our project management professionals are trusted by top organizations worldwide to execute complex IT infrastructure initiatives. We’re creative problem solvers and experienced leaders, united by a common goal: enabling our customers to harness the full power of Oracle’s technology. In Oracle CSS, you’ll be part of a high-performing team recognized for delivering tailored, high-impact solutions—and you’ll have abundant opportunities for ongoing learning and career development in a rapidly evolving field.

What We Do

Our mission? Delivering seamless, successful IT infrastructure projects and programs for Oracle customers across EMEA, following gold-standard methodologies and best-in-class project management practices. We partner with customers—from planning and design through completion—to ensure business goals are met, value is maximized, and innovation thrives.

Responsibilities

YOUR ROLE

As a Project Manager, you’ll orchestrate large-scale, multi-disciplinary IT projects that help customers transform their business through CSS solutions. You’ll work cross-functionally to align business outcomes with technical deliverables and take pride in ensuring every stakeholder is informed, engaged, and delighted with project progress.

Your leadership will ensure customers harness the full value of their Oracle solutions, supporting their digital transformation and maximizing their investment. If you’re a quick learner with a flair for communication, teamwork, and creative problem solving, you’ll find your next challenge here.

Experience

• Minimum 3 years of IT project management in B2B settings.
• Track record of successfully managing infrastructure and cloud IT projects, with focus on risk, issue, and change management.
• Deep experience working with external customers or third parties is a strong advantage.
• Bachelor’s degree in Computer Science (or related discipline), or equivalent professional experience in technology.
  
  
  

Essential Skills

• Strong time and self-management skills—able to juggle multiple priorities with focus.
• Proven ability to plan, coordinate, and deliver results in complex environments.
• Conflict management and resolution capabilities.
• Excellent interpersonal and communication skills.
• A natural collaborator and team player, with a customer-first mindset.
  
  
  

Desirable Skills

• Successful delivery of cloud or infrastructure projects.
• History of managing projects for external customers or third parties.
• Deep understanding of customer industries, business imperatives, and technology requirements.
• Demonstrated use of leading project management methodologies.
• Skilled in escalation, risk, issue management, and change control, with a talent for developing long-lasting customer relationships.
• Background in Project Management, Professional Services, Account Management, Enterprise IT, Customer Support, or large-scale software deployment strongly preferred.
• PRINCE2, PMP, or ITIL certification is highly desirable.
• Extensive direct engagement with senior management/executive stakeholders as a trusted advisor.
  
  
  

Qualifications

Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.