Freelance Senior UX/UI Designer

Senior UX/UI Analyst

Intro

You will join a large, forward-thinking digital organization where innovation, curiosity, and a “think possible” mindset are part of everyday work. The company continuously explores digital solutions to simplify and improve customer experiences, with a strong focus on working smarter and designing for impact.

As a Senior UX/UI Analyst, you will become part of a design chapter focused on product and sales journeys. You will play a key role in shaping intuitive, efficient, and accessible onboarding experiences that balance user needs with business objectives.

Responsibilities

User Experience Design

• Design intuitive and user-friendly flows across multiple communication platforms
• Map and optimize end-to-end user journeys, ensuring consistency and performance
• Create wireframes, prototypes, and high-quality design solutions
• Conduct usability testing and iterate designs based on insights

User Research

• Lead user research activities such as interviews, surveys, and usability testing
• Translate user feedback into clear, actionable design recommendations
• Document and share research insights in a structured and accessible way

Collaboration & Communication

• Work closely with product owners, business analysts, tech leads, developers, and stakeholders
• Act as a bridge between technical teams and end users
• Ensure alignment between design decisions, technical constraints, and business goals

Technical Expertise & Accessibility

• Analyze and work within the constraints of legacy IT systems
• Apply strong expertise in Figma, including auto layout, templates, and file structuring
• Ensure alignment with the Design System and promote modern UX practices
• Define accessibility requirements and ensure compliance

Project Leadership

• Lead UX/UI initiatives from concept through implementation
• Advocate for user-centered design across the organization
• Act as a mentor and role model within the UX/UI community or guild

Experience & Competences

Professional Experience

• Minimum 5 years of experience in UX/UI design, preferably in complex or enterprise environments
• Proven experience working with Design Systems and component-based design
• Ideally, a background in front-end development with knowledge of design tokens, IT systems, and architectures
• Experience working in Agile or Scrum environments

Soft Skills

• Strong communication and interpersonal skills
• Collaborative mindset and ability to work in cross-functional teams
• Strong analytical and problem-solving abilities
• Detail-oriented, proactive, and a true team player

Tools & Skills

• Proficiency in design tools such as Figma, Sketch, or Adobe XD
• Experience with prototyping and user testing tools
• Knowledge of analytics tools is a plus

Languages

• English (fluent)
• French and/or Dutch

Offer

• A senior-level role with high ownership and impact on key customer journeys
• The opportunity to work in a large-scale digital environment with complex systems
• Strong collaboration with multidisciplinary teams
• A culture that values innovation, autonomy, and user-centered thinking
• The chance to shape the future of onboarding experiences at scale